Business Administrator

A vacancy has arisen for a full time Band 3 administrator to come and work within our busy and friendly team, the Adult Psychology Service.

We are looking for a motivated and enthusiastic individual with strong attention to detail, to provide comprehensive administrative support to the team.

The successful candidate will require ability to multi-task and work flexibly to manage the workload in accordance with agreed quality standards, and demonstrate a good knowledge of Microsoft Office programmes including Outlook and Word.

The post will be based at 30 Maiden Castle Road, Dorchester.

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

To ensure the provision of a professional and efficient and confidential administration service and a high standard of customer care.

Provide information to patients, staff, carers, relatives, G.Ps and Community Mental Health Teams, relating to appointments, patient care, service pathways and meetings. This should be done alongside the maintenance of computer systems, spreadsheets and databases that are required by the team.

The role also requires answering the phone, using sound communication skills, sometimes being required to respond calmly to challenging or aggressive communication from patients.

You will also be required to maintain Excel databases, in addition to assisting with audits and surveys.

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

For further details / informal visits contact: Name: Karen-Anne Bruce Job title: Admin & Business Manager Telephone number: 07810118386

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