Base Data Manager

Base Data Manager - FTC (until Nov 2027)

Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind.

The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers.

With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety.

Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges.

In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide.

As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do:

Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology.

Trust - We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society.

Connection - We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future.

Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow

About the Project

Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039.

This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys.

Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points.

Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London.

As we continue to enjoy an exciting period of growth in the UK, we are looking for additional resources to support us with our upcoming projects. The Base Data Manager oversees the activities of the data management group and the development of supporting software, ensuring effective delivery across all data management functions. This role is responsible for interpreting, executing and, where necessary, recommending improvements to relevant procedures, as well as resolving configuration and data management issues between programme management and customer requirements. The position also coordinates activities to support configuration audits and contractual deliverables in collaboration with programme teams, while ensuring that team performance aligns with defined company processes within the QMS, updating these where required. Operating under general supervision and direction, the role involves regular exercise of discretion and significant decision-making authority.

Key duties include:

• Performs all the duties related to the technical direction of the personnel in the group.
• Approves configuration data management plans and software development plans in accordance with contract requirements and QMS.
• Ensures the accuracy and delivery of configuration data in support of all programs within the group.
• Has responsibility for all cost and technical proposals, for the disciplines within the group, for all new business pursuits.
• Ensures configuration audits are coordinated with program management and customers and is compliant with the contract.
• Establishes and maintains status records of configuration changes.
• Performs other managerial functions including determining staffing, tool requirements, and budgets for the group.
• Trains subordinates in configuration data management practices and procedures. Sets performance standards, conducts performance evaluations and salary reviews, and manages hiring, discipline, recognition and termination of group personnel.
• Establishes work goals and allocates resources. Motivates, delegates, coaches and trains subordinates.
• Ensures that data item requirements are tracked on development projects and that a status is maintained on customer comments to data items. Also ensures that a schedule of data item deliveries is maintained, along with metrics on overall project performance to data item delivery requirements.
• Oversees the central files operation for the company, which includes archiving and copying of drawings upon request.
• Approves all internal audit reports and corresponding action items. Ensures that all corrective and preventive actions adequately resolve the identified issue(s).

Requirements

Skills knowledge and experience:

Essential:

• Database Design, SQL and Technical Solution Design and Development experience.
• Extensive experience of Software Development.
• Proven track record of leading and managing a technical team.
• Proven track record of customer engagement and requirement management.
• Ability to lead and control projects to agree timescales and budget.

Education and qualifications

Essential:

• Degree Level educated or equivalent.

Desirable:

• Degree in Engineering discipline or equivalent.

Personal Qualities:

• Strong written and verbal communication skills.
• Ability to lead and motivate a team.
• Strong attention to detail.

Benefits

• Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days).
• Pension – 4% employee and 4% employer.
• Private medical insurance (including dental & optical).
• Life assurance.
• Income protection.
• Employee assistance programs.
• Flexible/remote working options.
• Charitable initiatives.
• Social events (formal & informal).
• Learning and development programs.
• Innovative & collaborative work environment.

Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law.