Purchasing & Operations Officer

Founded in London in 2002 by pharmacist, homeopath, and clean beauty pioneer Margo Marrone, The Organic Pharmacy is a trailblazer in organic and natural skincare. Our performance-driven formulas combine potent botanicals with clinical expertise to deliver effective, sensorial skincare, health-boosting supplements, and cruelty-free makeup. All products are manufactured in our West London facility and distributed in over 40 countries through premium retail partners, clinics, and luxury spas.

Since joining the Ganassini Institute—an esteemed, family-founded pharmaceutical company based in Milan—in 2018, The Organic Pharmacy has entered a new era of growth. Under the leadership of General Manager, we are cultivating a purpose-driven culture centered on innovation, collaboration, and customer excellence. With a close-knit team of around 50 employees, we foster an environment where empowerment, accountability, and shared vision are key to our success.

The Opportunity

We are looking for a highly organised and commercially minded Purchasing & Operations Officer to join our Operations team.

Reporting directly to the Head of Operations, you will play a key role in ensuring the smooth running of our supply chain, purchasing activities, inventory management, and customer order fulfilment across both the UK and US markets.

This is an exciting opportunity for someone who enjoys working cross-functionally, thrives in a fast-paced environment, and wants to develop their career within an international beauty and wellness brand.

Key Responsibilities

Purchasing & Supply Chain:

• Manage purchasing activities across UK and US operations.
• Maintain optimal inventory levels and support demand planning.
• Raise and manage purchase orders with suppliers.
• Build strong supplier relationships and support cost-saving initiatives.
• Monitor stock performance, replenishment, and inventory accuracy.
• Support supplier approval processes and compliance documentation.
• Analyse purchasing data to identify opportunities for operational improvements.

Operations & Order Fulfilment:

• Support daily operational activities alongside the Head of Operations.
• Coordinate customer order fulfilment with warehouse and production teams.
• Monitor order processing, delivery performance, and logistics activities.
• Collaborate with internal teams and external partners to ensure excellent customer service.
• Identify efficiencies and process improvements across operations and logistics.
• Support reporting, stock analysis, and business performance monitoring.

Requirements

• 2–5 years' experience in Purchasing, Supply Chain, Operations, or Logistics.
• Background in Beauty, FMCG, Food, Pharma, or a related industry.
• Proficiency in Excel and confidence working with data.
• Experience using ERP systems such as Sage 200, SAP, or equivalent.
• Strong organisational and communication skills.
• A proactive, hands-on approach with the ability to thrive in a growing business environment.
• Experience with Power BI or reporting tools is advantageous.
• Knowledge of exporting beauty products and regulatory requirements is a plus.

Benefits

• On-site parking
• Free product allocation
• 25 days holiday (Excluding bank holidays)
• Birthday day off
• Company pension scheme

Work Arrangement

This position requires in-office work.

Must Have

Applicants must have the legal right to work in the United Kingdom at the time of application.

Salary range: £30-35K per year

Why Join Us?

At The Organic Pharmacy, you’ll be part of a passionate team dedicated to making a positive impact on people’s lives and the environment. If you’re analytical, solution-oriented, and eager to grow within a dynamic, forward-thinking company, we’d love to hear from you!

Take the next step in your career and join us in shaping the future of sustainable beauty.