Ward Administrator/Receptionist

Are you looking for an admin role working in mental health? Whether your first role in admin or looking for a change of pace?

We're seeking an Ward Administrator/Receptionist to join us in Amber Ward. This is an important front-line role, providing high-quality administrative and reception support within a busy inpatient ward environment.

Amber Ward is a 20 bedded Older Adult mixed ward for 65 + yrs of age. You will be the first point of contact for patients, visitors and staff, playing a key part in ensuring the smooth day-to-day running of the ward and supporting the delivery of safe, effective patient care.

• Act as the first point of contact for the ward, welcoming patients, visitors and staff, managing telephone enquiries and monitoring emails to ensure timely responses.
• Provide comprehensive administrative and clerical support to the ward team, including preparing admission documentation, information packs and meeting materials.
• Maintain accurate patient records by updating ward status boards, bed states, admissions, discharges and uploading documentation to the electronic patient record system.
• Coordinate operational tasks such as booking patient transport, ordering ward supplies through e-procurement systems and report in estates, IT and equipment faults.
• Support ward governance and safety processes, including maintaining confidentiality, assisting with fire safety checks, taking meeting minutes and providing cover for colleagues when required.

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

“Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

We offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

For further details / informal visits contact: Name: Susan McIntyre Job title: Admin & Performance Manager Email address: ***email_hidden*** Telephone number: 01895 902000

At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and

whose values resonate with our own.

Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in

touch. We will be happy to discuss the requirements in more detail ahead of making a written application.