Service Director (Quality and Performance)

Oldham

Permanent

Job Purpose

MioCare’s ambition is to be outstanding – to provide the very best care and support for residents in Oldham. We’re only going to be able to do this by having services that are consistently good and that continuously improve.

As Service Director for Quality and Performance you will drive this, working closely with the Director of Care. You will lead on the Group’s strategic approach to quality and performance to ensure that we are performing strongly in all service-related regulations and contractual obligations. You will lead on ensuring we have a quality and performance framework which gives us the right level of information and data at the right time, so enabling MioCare to drive-up standards, support continuous improvement and use our resources to best effect. You will also ensure we are forward-thinking around workforce, and all the issues this represents: recruitment, retention, data, etc.

This role is a member of the Senior Leadership Team and has a corporate leadership aspect to it over and above the direct areas of responsibility.

If you have any questions about the role as you complete the process of applying, please don’t hesitate to get in touch with our Management Team via:

***email_hidden***

Salary

£60,000 per year

Hours

Full-time; 37 hours per week

Right to work

We do not hold a Sponsor Licence and are therefore unable to progress applicants requiring sponsorship to work in the UK.

Location

Oldham

Closing date

Sunday 28 June 2026

Key Responsibilities

Contribute to and help shape the development and delivery of strategy, ensuing plans are realistic and challenging assumptions. Providing guidance on activities and targets, plus anticipating and responding to key issues.

Ensure MioCare has an effective learning and development offer for employees that provides the workforce with the skills and capabilities to deliver high quality services.

Ensure MioCare has an effective quality assurance framework in place which meets regulatory and compliance standards and drives improvement.

Improve and enhance the data infrastructure to identify and capture trends, outcomes, service performance KPIs and forecasting data, ensuring accurate and timely data is available to evidence the effectiveness of service delivery to a range of stakeholders.

How to apply

Please download the vacancy Application Pack for full details of the role, including a Role Profile, Person Specification, Terms and Conditions and details of MioCare’s additional Staff Rewards package.

To apply for the role, please then complete and submit the online form, including details of your full name, email address, your CV and any further information you would like to include in the message box.