Contract Compliance Administrator

Cygnet Health Care Limited

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Salary - £27,500 – 37.5 hours per week – North West based hybrid role (with the expectation to attend the Bury office each week)

Are you an experienced Contract Compliance Officer to join our team.

Cygnet have been providing a national network of specialist mental health services for more than 30 years.

With us, you’ll have the chance to progress your career as part of a dynamic, supportive team.

Joining our team on a full time basis, you will be working 37.5 hours per week, across 5 days. This is a hybrid role and you will be expected to attend the Bury office on a weekly basis. National travel may occasionally be required for training/team meetings.

Maximising positive outcomes & recovery for our patients– it’s a challenging, satisfying vocation.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You’ll also enjoy shopping, travel and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of work.

So if you care about making a difference – every day – we want to hear from you.

Job Summary

To coordinate administrative functions to ensure compliance with NHS purchaser contracts, particularly in relation to data management. To work collaboratively within the Contract Compliance Team and, where required, with the Head of Contracts and Reporting to ensure Cygnet meets all contractual reporting obligations. The role also plays an important part in supporting high standards of customer care.

Your day-to-day…

  • Liaising with Senior Managers and administrative staff across Cygnet sites to ensure the timely receipt and collation of data.
  • Maintaining high standards of data quality in both internal recording and external reporting.
  • Leading on Cygnet’s key monthly, quarterly, biannual, and annual data submissions.
  • Representing the Contract Compliance Team at contract review meetings with NHS customers.
  • Developing and updating data submission templates where required.
  • Gathering, validating, and completing accurate data returns across multiple contracts.
  • Distributing data submissions to NHS customers on a weekly, monthly, and quarterly basis, in line with agreed deadlines.
  • Completing ad hoc data submissions as required.

We are looking for someone who is…

  • Experienced in administration within a fast-paced environment.
  • Able to solve problems quickly and work under pressure without compromising quality.
  • Highly organised and diligent, with the ability to adhere strictly to processes and procedures.
  • Skilled in inputting, extracting, and analysing data, with advanced proficiency in Microsoft Excel.
  • Proficient in Microsoft Office applications, including Excel, Word, and PowerPoint.
  • An excellent communicator, both verbal and written, with strong interpersonal skills.
  • Able to manage multiple tasks and prioritise your workload effectively to meet contractual deadlines.
  • Detail-oriented, with a high level of accuracy and attention to detail.

Why Cygnet? We’ll offer you…

  • Salary: £27,500pa
  • 25 days annual leave plus Bank holidays
  • Working hours are 37.5 hours per week – Monday - Friday
  • Fully paid training
  • Paid DBS
  • Shopping & entertainment discount scheme (over 800 retailers)
  • NHS Discount (Blue Light Card)
  • Cycle to Work scheme
  • Opportunities to progress and develop.

Please note, successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a difference – we want to talk to you.

What next?

If you care about making a difference – we want to talk to you.

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