Clerical Officer Radiology

We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

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If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board support flexible working.

Health Board grounds are required to be smoke-free by law. Smoking is not permitted anywhere on ABUHB sites. This applies to all staff, contractors, patients and visitors. More details are available in our Smoke-Free Environment Policy . For help to quit smoking please contact our Help Me Quit Team About Help Me Quit - Aneurin Bevan University Health Board

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.

Job Overview

The Radiology Directorate within ABUHB are seeking to recruit an enthusiastic and highly motivated individual to join their Administrative and clerical team. The role requires the need for a degree of flexibility to cover reception desk for 3 days a week.

We have one part time post at Royal Gwent Hospital Newport (22.5 hours) 3 days a week.

The successful candidate of this exciting post will be an integral member of the Radiology Team at The Royal Gwent and St Woolos Hospital Newport.

Working as part of an essential admin and clerical team, responsible for the day-to-day receptioning and maintenance of inpatient and outpatient appointments, the post holder will ensure service users have a positive and professional experience at all times.

This post is Fixed Term/Secondment for 12 months due to the needs of the service

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

Main duties of the job

Main duties of the job

The duties of this new post includes,

• Ensuring all patients are processed in accordance with the internal and national targets, providing essential reception meet and greet service and processing request forms for Radiology.
• Welcoming Patients and visitors to a busy reception desk, ensuring data quality is maintained.
• Process referrals in a timely fashion across Radiology in ABUHB.
• Liaising with other team members to ensure that waiting times are kept to a minimum, working with the radiology referral and booking manager and booking service team
• Ensure a professional and friendly face to face and telephone manner is maintaine

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Experience

Essential criteria

• current or recent reception experience
• Knowledge of I.T. Systems

Desirable criteria

• experience of Radiology

Skills/Abilities

Essential criteria

• Good communication skills
• Ability to use initiative and meet deadlines
• Polite and professional telephone manner

Desirable criteria

• Ability to speak Welsh

Education/Qualifications

Essential criteria

• Good standard of education
• customer service qualification

Desirable criteria

• experience of Radiology