Field Engineer

Job Description: Field Engineer (IT & Telecoms)

Location: Blackburn (Office & Field-Based - North West / UK Wide)

Salary: up to £34,000 per annum based on experience

Contract Type: Permanent (full-time)

Who are Claritel

Claritel is a trusted provider of managed IT, cyber security, telecoms and network connectivity services for small and medium-sized businesses across the UK. Established in 2011, we have built a strong reputation for delivering exceptional service and innovative solutions tailored to our clients' needs. With over 10% year on year growth for several years, we are on an exciting trajectory and have ambitious plans to continue this momentum.

We work with a diverse client base across multiple sectors, helping them grow, increase efficiency and reduce risk through technology. Our success is driven by our people, a team that is passionate, committed and dedicated to delivering an exceptional experience.

About the Role

We are looking for a skilled and motivated Field Engineer to join Claritel. This hands-on role involves delivering IT and telecoms installations, maintenance, and support across a wide range of client environments, acting as the face of the business on-site.

The role also includes office-based project work and additional support to the service desk.

The successful candidate must have a full UK driving license and access to a car, although a company vehicle will be provided for site visits.

Key Responsibilities

· Install and test structured cabling (Cat5e, Cat6, Cat6a, fibre)

· Deploy IT and telecoms equipment (computers, network, Wi-Fi, VoIP)

· Build out cabinets/racks and ensure professional cable management

· Conduct site surveys and recommend improvements

· Diagnose and resolve on-site technical issues

· Support installations, upgrades, and relocations

· Communicate clearly with clients and provide excellent service

What We're Looking For

· Strong technical knowledge of IT, networking, and cabling

· Excellent problem-solving skills

· Ability to work independently

· Strong communication and customer service skills

· High attention to detail

Desirable Experience

· Field engineering and cabling experience

· Experience within an MSP background

· Strong Windows, networking, and VoIP knowledge

· Exposure to cybersecurity and best practices

Additional Requirements

· Full clean UK driving licence

· Clean DBS check

· Willingness to travel and work flexible hours

• Complete the application form at https://forms.office.com/e/NRz9pp8rN7