Human Resources Specialist

Summary

This exciting role will be providing administrative support for the HR department producing work across the UK, Europe and the Middle East. The day-to-day responsibility will involve supporting our experienced HR specialists and HR advisory on the full employee life-cycle process from onboarding, references, maternity, leave of absence, data entry, secondments, and probation to off boarding.

Your Responsibilities

• Collaborate and communicate effectively with the HR Specialists in the team in order to ensure all elements of a task are completed. Support one another to deliver an excellent service and build positive stakeholder relationships/
• Maintaining up to date filing systems which comply with data protection legislation and that are in line with our naming conventions
• Sending out notifications to the business on changes in status, arrivals, departures, and more
• Preparing employment and financial references for the UK and UAE
• Liaising with Payroll regarding joiners, leavers and changes
• Preparing letters for changes in terms or status
• Data entry to reflect people movements and changes from updates to existing profiles to onboarding new joiners to offboarding
• Providing regular informative updates on the status of tasks in operations meetings
• Updating spreadsheets on our operations and people movements
• Support process improvement activities and share ideas of where we can streamline or make processes and procedures more efficient
• Demonstrate a high level of service delivery; do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs
• Work to set deadlines, KPI's and SLA's ensuring any escalations are raised timely

About You - Essential

• Flexible and comfortable working in a fast-paced and stimulating environment
• Good knowledge of Microsoft Office suite, particularly Word, Excel, PowerPoint and SharePoint.
• Strong organisational skills and initiative, including ability to handle interruptions, manage multiple competing demands, manage priorities and meet deadlines
• Strong focus on customer service and responsiveness, including responding and solving problems effectively and in a timely manner to enquires.
• An energetic, hands-on individual with a strong bias for action, someone who commits themselves fully to stretch goals, is receptive to ongoing coaching and development and who is dedicated to delivering outstanding results with a keen eye for accuracy
• A highly motivated team player who contributes to an atmosphere in which people work together to produce superior results
• High standards for accuracy and attention to detail
• Being able to process sensitive and private information in a professional and discrete manner
• Ability to solve problems in a creative manner, to grasp and apply new ideas.
• Excellent verbal and written communication and interpersonal skills
• High levels of honesty & integrity

About You – Advantageous But Not Essential

• Experience and knowledge of working within a fast paced environment and managing multiple competing demands
• Experience and knowledge of using an HRIS system such as Workday or PeopleSoft
• Experience and knowledge of using an applicant tracking system such as PageUp
• Some administrative experience as part of a team in a professional services firm, particularly with letter admin, data entry, and proof reading.

Reed Smith's success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, colour, sex, age, national origin, sexual orientation, gender identity and/or expression, disability, veteran's status, or any characteristic protected by law. As a firm, we adhere to and promote equal employment opportunity for all.