Scheme Support Officer - Young People

Summary

Two permanent, part-time (18hrs & 24hrs), Scheme Support Officer working at our Young persons accommodation service in Moriston, Swansea. Both roles are based on a four-week rolling rota. The 18-hour position involves working two days per week, while the 24-hour role includes a mix of day shifts and sleep-in duties, with an additional £62.64 paid per sleep-in.

Overview

Who are Codi Group?

Codi is a not-for-profit with a big heart and an even bigger mission. As Wales’ largest provider of housing, care, and support, we’re here to help people live well, feel supported, and rise to their full potential.

Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives.

Our name says it all: ‘Codi’ means rise in Welsh. It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other.

About The Role

Swansea Young Persons service provides temporary accommodation to young people age 16-24 who are experiencing homelessness. The service delivers intensive housing related supported to individuals who are ready to gain independence and a tenancy of their own.

As a Young Persons Scheme Support Officer, you will play a crucial role in ensuring the safety and well-being of the young people in our service. You will provide emotional and practical support, assist with any issues that may arise, and contribute to a calm and stable environment.

Duties Include

• Empower individuals with the knowledge and tools needed to live independently.
• Address complex behaviours and needs, including alcohol misuse, mental health issues, substance misuse, and offending behaviour.
• Work with a wide range of personalities and behaviours, including individuals who may be resistant to support.
• Adapt your approach to effectively engage with a diverse clientele.
• Undertake lone working, requiring strong communication skills, resilience, and confidence to work on your own initiative.

Skills And Experience Needed

To excel as a Scheme Support Officer, you don't necessarily need previous experience or specific qualifications. Instead, this role requires:

• A passion to work with and enable people to live as independent a life as possible
• An enthusiasm and passion for making a difference to people’s lives
• A strong initiative and ability to work alone as well as being a great team player
• Ability to deal with conflicting and difficult situations

Full list of duties and can found on the Job description.

Values

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.

Take a glimpse into our work and find out more about our Pay & Benefits: Codi Perks & Benefits

FREDIE

At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact [email protected] or 0300 373 5262

How do you apply?

If you have the skills and experience required, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly.

Interviews are scheduled to take place on the 10th July 2026.

If you’re shortlisted, you’ll take a short online values assessment (under 10 minutes) before you book an interview slot to attend the in-person interview. It helps us learn more about you and what drives you. Our colleagues make our services exceptional, and we’re looking for people who’ll feel at home with us.