Workplace Operations Manager
careium
Blackburn
Location: Blackburn, Lancashire
Salary £35,000 - £38,000
Start Date: As soon as possible
Who Are We?
Careium UK is one of Europe’s leading telecare organisations, supporting over 250,000 private and corporate clients. Our mission is simple but powerful: to help individuals live safer, more independent, and fulfilling lives.
We deliver innovative, fully digital telecare solutions that support vulnerable and elderly people both at home and in the community. Behind this is our dedicated 24/7/365 Alarm Receiving Centre, supported by our Emergency Call Handlers and Mobile Response Teams.
As we continue to grow and invest in our people and infrastructure, we’re excited to be opening a brand-new Head Office in Blackburn — and we’re looking for the right person to help us bring it to life.
About the Role
This is not a typical office-based role. It’s a unique opportunity to shape a workplace from the ground up.
As our Workplace Operations Manager, you’ll play a pivotal role in a two-phase journey:
- Phase 1 – Fit-Out & Mobilisation: You’ll be hands-on during the build and set-up of our new Head Office, acting as our on-site representative to ensure everything is delivered to the highest standards.
- Phase 2 – Workplace Leadership: Once the office is operational, you’ll take full ownership of the day-to-day running of a modern, high-performing workspace.
This role offers real autonomy, visibility, and the chance to make a lasting impact on how our teams experience their working environment.
What Does a Day Look Like?
In this varied and rewarding role, you will:
- Oversee the smooth running of the office, including facilities, maintenance, contractors, and supplies
- Lead on Health & Safety compliance, including risk assessments, fire safety, and embedding a strong safety culture
- Ensure the business is always audit-ready, supporting ISO 9001, ISO 14001, and customer audits
- Act as the key point of contact for contractors and suppliers during the fit-out and beyond
- Manage front-of-house operations, ensuring a professional and welcoming environment for all visitors
- Support environmental and sustainability initiatives, tracking progress and driving improvements
- Work closely with the Operations Director on projects and continuous improvement initiatives
- Coordinate office moves, layout planning, and overall workplace experience
What We’re Looking For
We’re looking for someone who takes pride in creating environments where people and businesses thrive.
You will bring:
- Experience in an Office Manager, Facilities, or Workplace Operations role
- Knowledge of Health & Safety and compliance frameworks, including audit readiness
- Strong organisational skills with the ability to manage multiple priorities
- A proactive mindset, someone who identifies issues and solves them without being prompted
- Excellent communication skills, with the confidence to engage with stakeholders at all levels
- A keen eye for detail and a genuine sense of ownership over your environment
- A flexible and adaptable approach in a changing, fast-paced setting
Experience supporting an office move, fit-out, or refurbishment project would be highly desirable, but not essential.
What We Offer
- Competitive salary of £35,000 – £38,000 (depending on experience)
- The opportunity to shape and manage a brand-new Head Office
- A role with real responsibility and ownership from day one
- Ongoing development opportunities, including support for IOSH qualification if required.
- A close-knit, collaborative team, reporting directly to the Operations Director
- A values-led culture built around: Show Care · Act Smart · Be Heroes
- Generous annual leave and benefits package (including pension and wellbeing support)
Ready to Apply?
If you’re looking for a role where you can take ownership, influence change, and build something meaningful from day one, we’d love to hear from you.