Customer Services Assistant

Job Details

Section

Residential Services

Halls - Glen Eyre

Salary

£25,249 to £26,707 per annum

Full Time Fixed Term for 4 months

Thursday 25 June 2026

Interview Date

To be confirmed

Reference

3422926FB

This is a fixed term post for 4 months to cover maternity leave.

An opportunity has arisen to join the team at the Glen Eyre Halls of Residence. This is a fixed-term contract for four months. The post is a busy customer-facing role that is based across two areas- the main reception and the post room. You will be regularly interacting with students, contractors and visitors. You will need to to be used to using IT systems, answering phone calls, and quickly become familiar with the University processes and procedures. There are four other members of the team and you will need to be able to work Monday to Friday between 8am-4pm and 12pm-8pm- depending on the rota. There is never a dull moment and each day can throw up new challenges, but we all work together and support each other to deliver the best service we can.

Working at the University of Southampton

Check out the staff benefits and why you should join us at The University of Southampton.

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.

This role does not qualify for Skilled Worker Visa sponsorship. To explore alternative UK visa options, see gov.uk.

Apply by 11.59 pm UK time on the closing date. For assistance contact Recruitment on +44(0)2380 592750 or ***email_hidden*** quoting the job number.