Support Practitioner

We are currently seeking a skilled and experienced Support Practitioner to join our team. In this role, you will be responsible for providing a programme of person-centred support to customers referred into the Housing Related Support service in accordance with contract requirements.

Contract: Full time, 40 Hours per week ‍

* Key member of the North East Lincs HRS Team.

* To provide a programme of person-centred support to customers referred into the HRS Intensive Rough Sleeper Support Service in accordance with contract requirements.

* To engage with customers on a weekly basis to support individuals who have a history of rough sleeping or multiple and complex needs and are at risk of rough sleeping, referred into the service, with high-quality structured support. The objective is to assist them in making the transition from a chaotic street lifestyle to sustaining stable accommodation.

* The co-provision of support/resettlement plans, risk management plans, crisis intervention, and engagement with customers in order to deliver positive outcomes in a service that offers involvement and empowerment for customers.

* To provide a high-quality service, ensuring outstanding customer service and service delivery by acting as an ambassador for Humbercare and a point of contact for customers, working in conjunction with the Homelessness Prevention Service and other voluntary and statutory services such as Rough

* Sleeper Initiative-funded partners, mental health services, social care, and accommodation and support providers.

‍Hours will be delivered between core office hours and early evening.

* Educated to Level 2 Diploma or equivalent.

* Experience of working in a social care or similar environment

* Knowledge of varying Complex Needs and their impact on the ability for a person to access housing or maintain independent living.

* Knowledge of local statutory and voluntary support agencies

* Working knowledge of person-centred, strengths-based approaches to support and care planning.

* Working experience of dealing with complex service users/customers/public

* Experience of working with others to achieve successful outcomes.

* Excellent communication, interpersonal and problem-solving skills.

* Team working experience, working cooperatively with colleagues in complex, pressurised situations.

* Excellent organisational and time management skills and the ability to effectively manage a caseload.

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* Willing to work towards a recognised housing/care/support qualification.

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If you are passionate about supporting women experiencing severe and multiple disadvantage and have the necessary skills and experience, we would love to hear from you.‍

Salary: £27,040.00 per annum - 40 hours per week

* An extensive specialised training programme including NVQ levels 2-5

* An attractive pension scheme and annual leave entitlement

* An Employee Assistance Programme providing confidential counselling support and free legal and health advice

* Essential travel expensess

* Company sick pay following completion of 2 years' service

* Succession planning within the organisation so employees have opportunity to progress

* A family friendly environment

How to apply

You can apply online through our website https://www.humbercare.org.uk/career-opportunities-at-humbercare. Alternatively telephone us on 01482 586633 or email us at info @ humbercare.org.uk to request an application form or full job description.

Please note only completed application forms will be considered for the role.

Closing date for applications: 12:00pm on Friday 26th June 2026.

Job Types: Full-time, Permanent

Pay: £27,040.00 per year

Benefits:

• Company pension
• Health & wellbeing programme
• On-site parking
• Private dental insurance
• Private medical insurance
• Sick pay
• Store discount

Work Location: In person