Service Engineer
DHL
Contract Type: Permanent (Full-Time)
Location: Coventry (CV2 2TA) with 50% expected travel
As a Service Engineer within DHL Supply Chain, you'll play a central role in keeping our automated logistics operations running smoothly, safely, and efficiently across multiple sites. You'll be working with advanced machinery and innovative technologies that sit at the core of our supply chain performance, ensuring they remain reliable and ready to support fast‑moving operations.
This role offers the perfect blend of hands‑on engineering, technical problem‑solving, and cross‑team collaboration, giving you the opportunity to apply your expertise in real‑world environments where your impact is both visible and valued. Whether you're supporting colleagues on‑site, resolving issues remotely, or working with suppliers and workshop teams, you'll be a trusted technical partner who helps keep our equipment performing at its best every day.
WHAT YOU'LL DO
- Provide high‑quality technical support, maintenance, and service for automated logistics equipment across operational sites, ensuring smooth and reliable performance.
- Work closely with operations, workshop, and supplier teams to support assets throughout their entire lifecycle.
- Manage and resolve tickets within the machinery support ticketing system, keeping issues moving and stakeholders informed.
- Provide both on‑site and remote support to operations teams, maximising equipment availability and performance.
- Assist with diagnosing and resolving electrical, mechanical, pneumatic, and control‑system‑related issues across a variety of automated equipment.
WHAT YOU'LL BRING
- Hands‑on experience with mechanical and electrical systems.
- Minimum of an HND (or equivalent) in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related discipline.
- Understanding of relevant machinery standards such as PUWER and applicable ISO standards.
- Full UK Driving Licence — Required for multi‑site travel.
- Ability to work independently, manage multiple priorities, and support operations across multiple sites.
WHY JOIN US?
- Use of a company car during working hours
- Private Medical Insurance
- 33 days annual leave with the option to buy additional days
- Discretionary bonus based on performance
- We're happy to talk about flexible working – just ask about alternative patterns at interview
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
- Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more
WHO WE ARE
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing 22nd June, Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.