Ward Manager

The Frailty Unit is an established, dynamic service delivering specialist, person-centred care to frail and acutely unwell patients with complex health and social care needs. We are seeking motivated professionals to join a multidisciplinary team committed to high-quality care and excellent patient outcomes.

About The Role

You will contribute to comprehensive geriatric assessment, early intervention, and safe, effective discharge planning, supporting smooth patient flow across the hospital.

The role also offers the opportunity to be involved in the ongoing development of our Same Day Emergency Care (SDEC) service, enhancing timely assessment, treatment, and safe discharge for frail patients.

What We Offer

• A supportive, collaborative clinical environment
• Opportunities to shape and develop an evolving Frailty and SDEC service
• A focus on quality improvement and person-centred care

If you are passionate about improving care for frail patients and want to be part of an innovative and growing service, we would welcome your application.

Provide 24-hour leadership and accountability for frailty clinical areas, ensuring safe, effective, and compassionate care for older people, ensure continuity of care across all shifts, including escalation of concerns and coordination with on-call teams.

• Promote patients, families, and carers as active partners in care, recognising the complexity of frailty, multi-morbidity, and personalised care planning. Support shared decision-making, effective communication, and respect for individual, cultural, and end-of-life needs.
• Develop and support nursing staff to build frailty-specific skills, including comprehensive geriatric assessment, delirium recognition, falls prevention, dementia, and end-of-life care.
• Lead effective, timely, and person-centred discharge planning from admission, working closely with patients, carers, community services.
• Promote strong multidisciplinary working across acute, community, therapy, social care, and specialist frailty teams .
• Provide expert advice and leadership in frailty care, supporting complex decision-making, escalation planning, and staff wellbeing.
• Monitor and maintain high standards of cleanliness, safety, and the care environment, ensuring it is suitable for frail and vulnerable patients.
• Ensure compliance with health and safety, infection control, medicines management, and equipment standards.
• Ensure safe staffing and skill mix .

Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children’s services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.

We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.

We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.

If you haven’t heard from us within 3 weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probation. Some roles may require weekend shifts at multiple sites.

For further details / informal visits contact: Name: Sarah Lee Job title: EIC Matron Email address: ***email_hidden*** Telephone number: 02083216388

You May Also Contact

Kathleen Denoman, Lampton Ward Manager

Telephone: 02083215783