Performance and Intelligence Analyst (Acute & Corporate)

Performance and Intelligence Analyst (2 posts - Corporate & Acute Analytics) Band 5 (Fixed Term 12 months), Full Time (36 hours)

Do you enjoy turning complex data into clear stories that help people make better decisions? We’re looking for a curious, proactive Performance and Intelligence Analyst to join our Performance and Intelligence Team. In this role, you’ll work in-person alongside hospital teams at Dumfries and Galloway Royal Infirmary to spot patterns, apply analytic techniques, and generate practical, data-driven insights that supports the delivery of acute services.

What You’ll Do

Deliver near-time operational analysis that supports performance improvement, planning and decision-making.

Explore data to identify trends, variation and emerging risks/opportunitiesthen translate findings into clear meaningful insights.

Use appropriate analytic methods (benchmarking, standardised rates, statistical process control, significance testing) to answer real-world service questions.

Build dashboards, write reports and present findings to help teams understand what the numbers mean and what to do next.

Support work linked to the delivery of acute and diagnostic services including the Emergency Department, unscheduled care, planned care and outpatients.

Work collaboratively with a wide range of colleagues from different public sector organisations including doctors, nurses, allied health professionals, social workers, planners, team leads and senior management to support service improvement work from first question to implemented change.

What We’re Looking For

Experience analysing and interpreting data to support operational or corporate decision-making (healthcare experience welcomed but not essential).

Confidence working with data tools (for example Excel, SQL, Power BI, R or Python) and an interest in improving your analytic toolkit.

Strong attention to detail and a commitment to data quality, information governance and ethical use of information.

Ability to explain complex findings clearly, both in writing and when presenting to colleagues.

A collaborative approach: you enjoy working with people, asking good questions, and helping teams turn insight into improvement.

Why NHS Dumfries and Galloway?

You’ll join a supportive and friendly team where analysis is valued and used. We’re committed to continuous improvement, professional development, and creating an environment where you can do your best work, bringing together technical skill, curiosity and public service. This role offers the chance to work on high-impact priorities while building strong relationships across clinical, operational and corporate teams.

Working and living in Dumfries and Galloway

Dumfries and Galloway offers a quality of life that’s hard to beat: beautiful coastline, forests and hills on your doorstep, vibrant towns and communities, and space to breathe. With great outdoor access, shorter commutes and a strong sense of community, it’s an ideal place to build your career while enjoying everything the region has to offer.

Interested? Apply via JobTrain and tell us about the insight you’re most proud of delivering - what you did, how you did it, and what changed as a result. For an informal discussion about the role, contact

George Noakes, Acting Performance and Intelligence Manager, at ***email_hidden***.

If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website: https://www.gov.uk/check-uk-visa

INFORMATION FOR ALL CANDIDATES

To find out more about working with NHS Dumfries and Galloway and for an insight into our friendly, beautiful corner of Scotland please visit our Work With Us web pages

APPLICATION PROCESS -

Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately. Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates.

Please contact Jobtrain Candidate Support Hub - for advice and support with any system issues.

• Accessing Jobtrain - Users may experience issues if accessing Jobtrain via mobile phone, we recommend using a computer, laptop or tablet.
• Artificial Intelligence (AI) - Tools like ChatGPT or Copilot can be helpful when planning or preparing your applicationbut your responses must be written by you. Be authentic: Your application should genuinely reflect your own skills, experience, and motivations. Use AI appropriately: It’s fine to use AI for inspiration or to check spelling and grammar, but it shouldn’t write your answers for you. Why this matters: Applications that appear to rely on AIgenerated content may be withdrawn. By applying, you confirm that your answers are based on your personal knowledge and achievements. Tip: Think of AI as a support tool, not a replacement. We want to understand you, not an AI-generated version of you.
• CVs - DO NOT upload a CV as this will not be used for shortlisting purposes.
• Assessment Form - Within the application you are required to answer three questions giving you the opportunity to fully evidence why you are the ideal person for the job. Please ensure these statements are written by yourself and are unique to you. This section times out after 30 minutes. A tip is to build your reply on a Word document and copy and paste into Jobtrain. If you exceed the maximum amount of characters it will cut your text at this point, please check your information once copied and pasted.
• Once you have submitted your application form you will be unable to make any amendments.
• Posts close at midnight on the indicated date however please be aware that a vacancy may close early due to volume of applications, therefore you should not delay in submitting your application.
• If you are a member of staff please ensure you update your Jobtrain profile to reflect that you are employed by NHS Dumfries and Galloway.
• Staff and patients across Dumfries and Galloway enjoy free, unlimited parking at all our hospital sites.

Required

DISCLOSURE SCOTLAND

EQUALITY AND DIVERSITY

NHS Dumfries and Galloway is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Dumfries and Galloway welcomes applicants from all sections of the community.

PUBLIC PROTECTION

Public protection practice encompasses the recognition and management of risk in order to prevent or reduce harm to children, (including unborn babies), young people and adults. All public protection legislation, and NHS Dumfries and Galloway (NHSDG) policies and guidance are founded on the United Nations Convention on the Rights of the Child and the European Convention on Human Rights, and the principles of these Conventions underpin all NHSDG core business.

Additional Information For International Candidates

RIGHT TO WORK IN THE UNITED KINGDOM

NHS Dumfries and Galloway has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.

WORK VISA

If You Require a Work Visa, Please Check To See If You And The Vacancy You Are Applying For Are Eligible By Visiting The Home Office Website

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or if you require a work visa that the post would be eligible to be sponsoredBEFORE submitting your application form. We are unable to provide sponsorship for bank contracts.

UNITED KINGDOM REGISTRATION

NHS Dumfries & Galloway are unable to support OSCE Training for international nurses for vacancies.

Vacancies requiring professional registration require full United Kingdom registration with the appropriate council (eg NMC, HCPC, GMC, GDC etc).