Quality Engineer

Quality Engineer – Quality Operations | Automotive Manufacturing | Sutton Coldfield

Are you an experienced Quality Engineer with a passion for driving continuous improvement and delivering exceptional customer satisfaction?

Due to continued growth and investment, our client is looking for a talented Quality Engineer to join their Quality Operations team in Minworth.

This is an exciting opportunity to become the Voice of the Customer within a thriving automotive manufacturing environment, where you'll play a pivotal role in resolving customer concerns, leading quality improvement initiatives, and ensuring world-class quality standards are maintained across the business.

What You'll Be Doing

As a key member of the Quality team, you will:

Act as the primary customer contact and Voice of the Customer

Lead customer escalations and drive timely resolution of quality concerns

Coordinate and evaluate 8D investigations and CCAR activities

Produce and analyse weekly and monthly KPI reports, including PPM, customer scorecards, incident rates and 8D status

Drive corrective and preventive actions through to effective closure

Support and mentor Quality Technicians

Lead containment activities and support wider operational objectives

Identify training and development opportunities within the quality function

Manage Cost of Poor Quality (COPQ) improvement initiatives

Promote quality best practices across the organisation

Deputise for the Senior Quality Engineer when required

What We're Looking For

Essential Experience & Skills

Experience within an automotive manufacturing or automotive supplier environment

Background in plastics injection moulding processes

Strong knowledge of quality tools including:

• SPC
• MSA
• PFMEA
• PPAP
• Control Plans

Experience using 8D problem-solving methodologies and QRQC

Excellent analytical and problem-solving abilities

Strong communication and customer-facing skills

Desirable Qualifications & Experience

Degree in Mechanical Engineering or similar

Degree or Diploma in Quality Management

Six Sigma Green Belt or Black Belt

IATF 16949 Audit Training

Metrology and measurement equipment experience

Paint process knowledge

3+ years' experience within moulding processes

Why Join?

Competitive Salary

Company Pension

Ongoing Training & Professional Development

Career Progression Opportunities

Join a growing, innovative and forward-thinking manufacturing business

Be part of a culture focused on quality, continuous improvement and operational excellence

Interested?

If you're ready to take the next step in your quality career and join a business investing in its future, we'd love to hear from you.

Email: ***email_hidden***

Call: 07897 069574

Or click Apply to submit your application today.