Clinical Coordinator/ Sister

An exciting opportunity has arisen for an individual to join the Emergency Department as a Clinical Coordinator/ Senior Sister.

The main duty of the role is to clinically coordinate and manage patients within the Emergency Department while delivering high quality, safe and cost effective care to all patients and families.

You will be responsible for care standards, appropriate use of staff and space and patient flow within the department ensuring excellent patient experience.

An essential part of the role will be to proactively monitor and manage Clinical Quality Indicators and the new Emergency Care Standards, ensuring escalation in line with Trust policy.

• Co-ordinate and manage the Emergency Department to ensure patients are managed quickly, safely and effectively, while meeting NHS standards
• Maintain good communications with patients, relatives and other visitors. Respond to patients, relatives and carers concerns as they arise and take remedial action as required
• Provide high quality, effective, individualised care to all patients by assessing care needs and developing, implementing and evaluating them without supervision
• Assist the Matron in leading the nursing team and undertake nursing management roles such as appraisals, development plans and performance monitoring.
• Have full knowledge of the Major Incident Procedure, your role in it and its implementation
• Monitor standards of nursing care, patient experience and patient safety and take appropriate action to maintain and improve them
• Lead and/or participate in collaborative decision making within the nursing team
• Ensure the delivery of effective and efficient discharge processes.
• Participate in adverse incident management e.g. clinical incident reporting, complaints

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

For further details / informal visits contact: Name: Helen Smith Job title: UEC Matron Email address: ***email_hidden***