Learning and Skills Coach in Health & Social Care
Heart of Worcestershire College
AIM AND PURPOSE OF THE JOB
The purpose of the role is to support the development of learners in the workplace and College environments, preparing them for work in the early years and child care sector.
- Managing individual’s learning and skills programmes to ensure timely and successful completion
- Classroom-based delivery of work-based skills and knowledge to learners, typically aged 16-19
- Observing, and delivering training and assessment in the workplace and internal verification, for accredited learning
- Facilitating access to funded and unfunded learning and skills development, if required
KEY ROLES AND ACCOUNTABILITIES
- To arrange appointments and attend employer’s premises to:
- provide Training Needs Analysis, information, advice and guidance services
- conduct interviews and initial assessments
- negotiate appropriate Individual Learning Plans (ILPs)
- conduct progress reviews
- deliver training, and assessment services
- To carryout timely, accurate and audit compliant completion of all administration processes, maintaining learner files, reports and tracking systems
- To arrange as appropriate, for the provision of learning and skills development and testing away from the workplace
- To ensure that, where provision of external accreditation has been agreed appropriate registration with awarding bodies has been completed
- To deliver assessment in the workplace for accredited learning, to awarding body guidelines and provide internal verification of other’s assessments
- To develop innovative delivery models and tailored training programmes, providing quality delivery to meet the needs of employers
- To maintain high standards of customer service through effective communication and timely response
- To maintain an up-to-date operational knowledge of applicable eligibility criteria, funding rules, audit requirements and other conditions pertaining to current learning and skills programmes
- To carry out marketing and promotional activities to support employer engagement
- To provide reports of performance, learner retention/achievement and support contract reviews and audits
- To identify and propose development actions to improve the efficiency and effectiveness of provision
- To implement evaluation systems to capture feedback from employers and employees.
- To commit to the safeguarding and promotion of the welfare of children, young people and vulnerable adults.
- To take direct responsibility for own continuous professional development.
- To undertake such other duties as are commensurate with the grade and purpose of the post.
- To comply with the requirements of the Health and Safety at Work Regulations. To take reasonable care for the health and safety of him/herself and for others affected by his/her work and to co-operate with the employer in ensuring that the Health and Safety responsibilities are carried out.
- Working with core delivery teams to ensure that awarding body requirements are met and all planning and assessments documents are of a high standard and that delivery to learners is consistent with expectations and preparing them for entry to industry
- Undertake industry updating including co-delivery and co-assessment
- Facilitate Employer Meetings and attend networking meetings and events
GENERAL ACCOUNTABILITIES
- To commit to the safeguarding and promotion of the welfare of children, young people and vulnerable adults To participate in the College’s Performance Management Scheme and attend such training events as are necessary to enable him/her to carry out the duties of the
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- To continually improve teaching, learning and assessment through proactive CPD and sharing best practice.
- To actively participate in the College’s Quality System, including quality improvement strategies and initiatives.
- To undertake such other duties as may be assigned commensurate with the grade and purpose of the post.
- To take reasonable care for the health and safety of him/her and for others affected by his/her work.
- To actively support College Safeguarding, Equality and Diversity policies.
- To operate/conduct all HR tasks and functions within the principles of GDPR.
This is current at the date shown below and is a guide to the work you will be required to undertake. In consultation with the post holder, it may be changed from time to time by the College to meet changing circumstances.
CONDITIONS OF SERVICE
The appointment is subject to the Conditions of Service for Business Support Staff.
- Enhanced DBS
- 2 x References, one of which must be your current or most recent employer
- Qualification validation check
SALARY
The salary range for this post is from £23,970.68 to £25,843.40 per annum. Your starting salary will be dependent upon your qualifications and experience. Once you have successfully passed your probationary period, your salary will increase within the salary band on an annual incremental basis, until you reach the top of the salary scale.
HOURS OF WORK
The hours of work will be based on 25.16 hours per week, 52 weeks per annum.
ANNUAL LEAVE
The post carries 25 annual leave days, plus eight public bank holidays plus a further five concessionary days as ‘leave to be taken at the principal’s discretion’.
After 2 years continuous service, your annual leave entitlement will increase to 30 days per annum.
Please note that only in exceptional circumstances, with your director’s permission, will staff be able to take more than 3 consecutive weeks of leave in any leave year.
PENSION SCHEME
The College operates an occupational pension scheme, namely the ‘Local Government Pension Scheme’.
PROBATIONARY PERIOD
All newly appointed staff must serve a 6-month probationary period. During the probationary period you will have to complete the corporate staff induction, a Teaching and Learning Induction session if you deliver learning and additional mandatory courses on: Equality & Diversity session, Keeping Children safe in Education, Safeguarding Training session, Prevent, GDPR, Cyber Security and Health & Safety training session. Failure to complete these will prevent you from successfully completing your probation.
REFERENCES
All candidates must have 2 satisfactory references.
LOCATION
The successful applicant will be based at Redditch and Worcester Campuses butmay be required to work at other locations from time to time.
VALIDATION OF QUALIFICATIONS
The College will undertake qualification validation by writing to the appropriate educational institute. Only those qualifications which are essential for the post will be followed up.
CONTRACTUAL REQUIREMENT TO OBTAIN A QUALIFICATION
If you are required toobtain a qualification as a contractual requirement, the College reviews its CPD budget on an annual basis regarding availability of funds and cannot therefore guarantee that newly appointed staff will receive either part or full funding for the course fees. However, student loan facilities are available.
MATHS AND ENGLISH
All staff are required to have a minimum level 2 qualification in both English and Maths. If you are not already in receipt of one or both of these qualifications, you will be expected to obtain it (them) during your employment at the College.
SAFEGUARDING
The College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and volunteers to share this commitment. All newly appointed staff will be required to undertake safeguarding training during their probationary period.
Heart of Worcestershire College adheres to the Department of Education’s guidance on ‘Keeping children safe in Education’. As part of your induction, you will be required to read and understand part 1 of this document.
DISCLOSURE & BARRING CHECK
All successful applicants will be required to complete and pay for a Disclosure & Barring Service check. The costs of this check will be deducted from the applicants first salary payment from the College. The College adheres to the DBS Code of Practice and has policies covering the Recruitment of Ex-Offenders and the Secure Storage, Handling, Use, Retention and Disposal of Disclosures and Disclosure Information. Copies of these are available on request.
RECRUITMENT OF EX-OFFENDERS
The College is committed to the fair treatment of its staff, potential staff or users of its services, regardless of race, gender religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
As an organisation we use the Disclosure & Barring Service (DBS) to assess the suitability of all prospective appointments. We undertake not to discriminate unfairly against any subject of a Disclosure on the basis of conviction or other information revealed.
Applicants/employees are required to declare any pending criminal prosecutions they may have as well as any spent criminal convictions, cautions, reprimands and final warnings as defined under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. The only exception to this requirement is that applicants/employees do not need to disclose any ‘protected’ cautions, or convictions as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2013.
Please read the ‘Guidance Note to applicants on disclosing information about cautions and convictions in their application’ document before you complete your application form.
Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of any offences.
TRAINING
All successful applicants will be required to undertake all mandatory training and update sessions and any appropriate training and development as required, including Health and Safety.
SMOKING POLICY
HoW College is a Smoke Free environment from the effects of direct/indirect contact with smoking, including using the following:
- Cigarettes
- E-cigarettes
- Vaporisers
- Pipe smoking
- Cigars
- And all other associated smoking products.
APPLICANTS WITH DISABILITIES
Candidates with a disability should contact the HR Department before interview if they require any adjustments to be made for the interview and/or selection tests.
APPLICATIONS
A completed application form should be submitted. Curriculum vitae will not be accepted as a substitute.
It would greatly assist the shortlisting panel if the information submitted on your application clearly identifies and demonstrates how your qualities match those listed under the essential requirements on the person specification.
Please remember that it is not sufficient to merely repeat what is in the specification – you must show how you meet each requirement. You must also provide details under ‘previous employment’ which must include all employment undertaken since leaving full time education.
Completed application forms should be submitted by 25th June 2026 via our website at www.howcollege.ac.uk
INTERVIEWS
The Interview date for this post is TBC; short-listed candidates will be notified with the details for interview. In view of the high cost of postage, it is not our intention to notify unsuccessful applicants. If you have not heard from us within four weeks of the closing date, please assume that your application has been unsuccessful and accept our thanks for your interest in applying. College reserves the right to withdraw a position before the closing date if the appointment has been arranged or no longer required.
DATA PROTECTION/GENERAL DATA PROTECTION REGULATION (GDPR)
Please be aware that HoW College complies with the current Data Protection Act and is currently developing systems to ensure that we will be fully compliant with GDPR when this comes into force in May 2018. GDPR is a European wide update to the Data Protection Act, with more requirements and stronger enforcement. As such we expect all staff to fully comply with the requirements of these legislation. Failure to do so will lead to formal disciplinary action.
Members of staff will be provided with guidance in relation to GDPR to ensure that full compliance is achieved and maintained within the College.
- Person Specification
Requirements
Attainment (e.g. Qualifications, Experience)
Essential
- Academic or industry related qualification(s) relevant to the post
Desirable
- First Aid at Work Certificate or willingness to undertake.
- Teaching/training qualification
- Degree
- Assessor and Verifier qualification
General Skills
Essential
- At least 3 years recent, relevant industrial experience
- Initial and vocational assessment experience
Desirable
- IAG experience
- Current Government learning and skills initiatives
- Knowledge of the local labour market
- Sales experience
- Skills for Life experience
- Blended learning experience
- Experience with the requirements of awarding bodies
- Teaching/training/delivery experience
Specific Special Skills
Essential
- Sound communication and administrative skills
- Customer service focused
- Problem solving and decision making skills
- Maintain quality in the delivery of services
- Manage change and continuous improvement
- Team player
Desirable
- An operational understanding of relevant funding methodologies
- Promotional and marketing skills
Disposition/Personal Qualities
Essential
- Flexible and adaptable
- Self motivated and enthusiastic
- Patience, tolerance and the ability to work well with culturally diverse people.
Desirable
No Desirable Disposition/Personal Qualities
General Points
Essential
- Own transport
- Willing to work remotely and adopt flexible hours
- Willing to attend employers premises at unsociable hours
- Usual medical and criminal clearances
Desirable
No Desirable General Points