Marketing and Communications Apprentice
Sureserve
At Sureserve Compliance Fire, we help keep people safe by designing, installing and maintaining vital fire safety and electrical systems across the UK. We work closely with public sector organisations, ensuring buildings meet the highest safety and compliance standards.
We believe great work starts with great people. That’s why we’re proud of our long‑standing commitment to developing talent through apprenticeships – giving people the opportunity to learn, grow and build meaningful careers while making a real difference.
Role Overview
If you’re eager to kickstart a career in marketing and communications and want a role where you can learn, grow, and make a real impact, this apprenticeship could be the perfect fit. We’re looking for a motivated, enthusiastic individual to support our team across marketing, communications, and social value activity. You’ll gain hands‑on experience, work with supportive colleagues, and build skills that will set you up for a successful future.
As our Marketing & Communications Apprentice, you’ll get involved in a wide range of activities—from social media and content creation to internal communications and community engagement. You’ll learn how a modern marketing function operates and contribute to meaningful projects from day one.
Key Responsibilities
With structured training and day‑to‑day support:
Social Media & Digital Marketing
- Support the day-to-day running of company social media channels
- Assist with creating and scheduling posts
- Monitor comments and messages, escalating where needed
- Help with paid social activity by supporting setup and reviewing results
- Assist in maintaining the content calendar
- Support tracking performance and learning how to interpret results
Content Creation & Website
- Assist with developing case studies for the website
- Support gathering content from teams, including photos and updates
- Help create blogs, articles, and employee spotlights
- Assist with writing captions, email copy, and simple marketing content
- Support basic design tasks (e.g. Canva) and simple video editing
- Help update website content
Internal Communications
- Assist with drafting internal communications
- Help promote internal events, volunteering, and updates
- Support newsletters and internal messaging
- Learn how to maintain consistent tone and branding
Campaigns & Marketing Support
- Support the delivery of marketing campaigns
- Assist with coordinating content and timelines alongside the team
- Help promote events, milestones, and company updates
- Contribute ideas and learn campaign planning processes
Social Value & Community Engagement
- Support promotion of social value and volunteering activities
- Assist with capturing content from community events
- Help gather basic information for reporting
- Attend activities where possible to support the team
General Responsibilities
- Work with different teams to help gather content
- Support maintaining brand consistency across materials
- Assist with presentations and marketing materials
- Help organise marketing assets (images, videos, templates)
- Learn about industry activity and marketing trends
Skills and experience
You don’t need prior experience – we’re looking for the right attitude and aptitude:
- Good communication skills (written and verbal)
- Interest in marketing, communications, and social media
- Willingness to learn and develop new skills
- Positive, proactive, and organised approach
- Ability to work with others and follow guidance
- Basic Microsoft Office skills
- Entry Requirements are Grade 4 or above in English and Maths (equivalate to a grade C or above)
Desirable
- Interest in social value or community engagement
- Familiarity with social media platforms
- Experience using tools such as Canva
- Basic understanding of marketing (through education or interest)
Career Progression Opportunities
This apprenticeship is designed to provide a strong foundation in marketing and communications. You will gain practical experience across a variety of activities while working alongside experienced colleagues who will support your development.
You will have the opportunity to build your skills, gain a recognised qualification, and grow within the role and the wider business.
At Sureserve Compliance Fire, we are committed to ongoing development and to supporting talented individuals to progress their careers through further qualifications, mentoring, and internal promotion.