Room Attendant

Our hotel

The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train.

Your key responsibilities

Rocco Forte Hotels is a collection of iconic hotels that respects the individuality of the location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.

As a valued part of the Forte family, you will:

• Clean and service the allocated Guest Bedrooms and Public areas to the required Balmoral Standard

• Be responsible for the immaculate preparation of our beautiful bedrooms

• Join the dedicated housekeeping department to ensure our guests experience the high level of comfort and the quality they expect from the Rocco Forte name

• Ensure that they feel pampered from the moment they step into their room

• Take pride in their work both when working independently and as a valuable member of the housekeeping team

Who are we looking for

We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests.

We are looking for team members who bring:

• Positive personality

• Excellent communication and interpersonal skills

• Strong attention to detail and good work ethic

• Support for the housekeeping team

• High personal and professional standards

• Strong instincts for understanding and fulfilling the needs of guests

• A friendly and professional attitude toward guests and colleagues

• Reliability and dedication to our team

• Team spirit and trustworthiness

• Pride in resolving guest and workplace issues

• Enthusiasm for learning

This role is on a fixed-term contract for 6 months to support business needs during a busy seasonal period.

Why work with us

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.

Working with us provides access to the following perks:

• Discounted rates across our collection of iconic hotels

• Extensive learning and development opportunities

• Meals on duty, laundry of uniforms

• Social activities and events

• Recognition programs

• Annual awards

• Occupational Pension Scheme

• 50% discount on food and beverages

• 25% discount on Spa Treatments

• 20% discount on Health Spa products

• Cycle to Work Scheme

• Local Retailer Discounts

• Employee Assistance Programme

• Discretionary Service Charge

£32,364 expected package (includes base salary plus qualified estimate of service charge)

Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.