Records Assistant
Network Rail
Who We Are
About Network Rail...
Join Network Rail - Where People and Connections Matter
At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. Click here to learn more.
We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process. You can visit Evenbreaks Career Hive for advice on accessibility support.
If you're ready to make a real difference, we'd love to hear from you!
Some of our great benefits
We offer generous maternity, paternity, and adoption leave to support our employees during significant life moments
Flexible/hybrid working arrangements considered
Generous annual leave up to 28 days plus statutory days (role dependant), with the option to buy/sell days
Discounts at selected stations with your Network Rail pass
Defined benefit pension scheme
75% off leisure train tickets for you and your dependents (subject to T&Cs)
Interest-free travel loan for train and car park season tickets
Volunteer leave to make a positive impact
Plus more....
Vacancy Details
Vacancy Type: Permanent
Location: This position is based at the National Records Group, National Record Centre, Audax Road, York, YO30 4US. During your training period you would need to be office based.
Hours: 35 hours per week. Part-time or flexible working can be considered.
Salary range: Band 6, £25,409 per annum.
About the role
What does the average day look like?
The railway has seen nearly 200 years of technology and innovation that has transformed how we provide services to passengers and freight customers.
Technology is continuing to transform the railway industry. Imagine an exciting environment where Digital, Data, and Technology (DDaT) are not just buzzwords but the driving force behind every operation, every decision, and every solution.
As part of the DDaT directorate, you have a unique opportunity to enable our customers and industry partner with modern and transformative technology. From the day-to-day IT operations that keeps a national railway running, to the extensive delivery programmes that our helping to reshape the railway - we are at the forefront of all of it. We operate with a talented and passionate workforce, fostering empowered individuals and teams who understand that technology is not just a tool - it's the catalyst for progress, especially in an ever-demanding industry where change is a constant.
Your experience and skills
Who are we looking for?
- Manage the movement of records and data, tracking documentation to and from the Records Centre to ensure accuracy and accountability.
- Maintain and update records systems, ensuring data within electronic records management systems is accurate, complete and up to date.
- Produce reports on record status, providing clear insights into availability, location and tracking of documentation.
- Investigate and resolve missing or unavailable records, liaising with stakeholders and reporting on outcomes.
- Provide access to records and information, including prints, source documents and CAD files, ensuring timely and secure delivery.
- Maintain reference libraries and archives, supporting easy retrieval and consistent organisation of records.
- Carry out general administrative duties, supporting the smooth day-to-day running of the Records Centre.
- Support records configuration and control, including drawing numbers, version control and document formats.
- Offer guidance on records processes and standards, helping colleagues comply with company and industry requirements.
- Identify and suggest process improvements, contributing to more efficient and effective records management practices.
Meet the essential criteria/ Apply today to join our team!
Essential
- Team player.
- Good written and verbal communication skills.
- Attention to detail.
- Ability to work to agreed deadlines and SLAs.
Nice to have
- Educated to "A" Levels or relevant experience.
- Basic understanding of engineering technology.
- Customer Service Experience.
- Experience of using electronic document management systems.
- CAD experience.
- Records management experience.
Additional Information...
Contact: ***email_hidden*** If you have any questions or reasonable adjustments.
Key Information
Vacancy Details
Number of Positions
Contract Type
Permanent
Hours
Full Time
Salary
£25,409 - £39,545
Location
York
Geographical Area
Eastern England
Closing Date
25-JUN-2026
Job Category
Operations
Function
Route Services
Asset
DDaT Digital & Data Services
Organisation
SV National Records Group (807690) G1
