Payments Team Administrator

Are you comfortable with using financial systems and data-input? Passionate about customer service? Able to process transactions in an accurate and time efficient manner? Are you able to liaise with internal stakeholders and suppliers alike? You will be primarily focused on ensuring we maintain exceptional customer service levels to suppliers and internal customers and ensure transactions are processed in a timely and accurate manner. Previous experience within accounts payable is preferred but not essential.

About the role

This is a temporary role that sits within the Payments Team; reporting to the Payments Team Leaders. There are no direct reports. You will be primarily inputting manual payments, processing supplier invoices, and responding to supplier queries from the team mailbox.

You will be

• Ensuring first class customer service & customer support via the supplier mailbox & via telephone when required
• Processing of transactions in a timely & accurate manner, with a focus on data input of manual payments and supplier invoices
• Aware of the university's policies and be prepared to escalate potentially fraudulent documents or transactions
• Prepared to work as part of a team in a fast paced office environment.

Due to the nature of the role, unfortunately we are unable to accommodate working from home.

For an informal discussion to find out more about the role then please contact Rachel Macpherson/Kim Cook: by email at ***email_hidden***

We’re currently unable to sponsor this role under the Skilled Worker visa route. However, we welcome applicants who already have the right to work in the UK, including those on visa routes we can accept (e.g. Graduate visas).

What we’re looking for

• Comfortable with financial systems
• Comfortable with data entry, repetitive tasks, daily deadlines
• Able to liaise with suppliers and internal clients to demonstrate excellent inter-personal skills and customer service
• Be confident in flagging suspicious transactions / documentation.

For more information about the job and the person specification, please refer to the job description.

Application Process

Please apply online, demonstrating how you meet the essential criteria outlined in the knowledge, qualifications, training, skills and experience elements of the job description in your supporting statement.

Following the closing date of the vacancy, you will be notified on the outcome of your application in due course.

Our Offer

A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated.

We have a wide range of staff benefits available to employees, depending on eligibility:

• Generous annual leave: 25* Days Annual Leave (pro rata if part-time) plus Bank Holidays* & Closure Days*
• Generous pension scheme
• Cycle to Work & Electric Car Scheme
• Employee Assistance Programme
• Development opportunities
• Enhanced family leave
• Flexible working
• Retailer discounts
• On-site nursery

• Pro rata if part-time/fixed term contract

A summary of our comprehensive benefits can be viewed here.

Additional Information

The University of Plymouth is building an inclusive and equitable university where everyone feels represented, supported, and empowered to thrive. Our commitment to equity, diversity and inclusion is guided by the Inclusive Institutions Framework, a strategic and externally validated approach that embeds these principles across the entire institution. To find out more please visit our Equality, Diversity and Inclusion webpages