Business Support Administrator (Quality Assurance & Safeguarding Service)

Are you an organised and efficient administrator looking for a new challenge within a supportive and inclusive working environment? West Berkshire Council is seeking a Business Support Administrator to join the Quality Assurance & Safeguarding Team (QAAS), based at Market Street Offices in West Berkshire.

Responsibilities

Working as a Business Support Administrator in QAAS is a specialist role, for which you will receive comprehensive training. You will play a crucial part in providing administrative support to assist the service to meet its’ statutory responsibilities. Reporting to the Business Support Manager, you will be responsible for a wide range of tasks, including:

• Providing administrative support to the Independent Reviewing Officers / Child Protection Chairs, Foster Carer Reviewing Officer and Local Authority Designated Officer in the execution of their roles.
• Tracking statutory completion timeframes and taking action where necessary to ensure these are met within the service.
• Arranging and minuting statutory child protection conferences.
• Producing and distributing the minutes and plans arising from the child protection conferences.
• Arranging statutory reviews for Children In Care and distributing the minutes and plans from the reviews.
• Ensuring accurate recording and maintenance of performance data for the purpose of reports and analysis, this includes data cleansing activity where inaccuracies are found.
• Collaborating with colleagues to ensure the smooth running of the service.

To Excel In This Role, You Should Have

• Strong organisational skills, with the ability to prioritise and manage multiple tasks effectively to ensure statutory timescales are met.
• Excellent attention to detail, ensuring accuracy and timeliness in all aspects of your work.
• Proficient IT skills, including experience with Microsoft Office applications and the ability to take accurate minutes in meetings.
• Good communication skills, both written and verbal.
• Good experience of minuting meetings

Benefits

A proactive and flexible approach, with the ability to adapt to changing priorities. By joining West Berkshire Council, you will become part of an employer that values and invests in its people. We offer a range of employment benefits to support your work-life balance and professional development, including:

• Flexible working arrangements to promote a healthy work-life balance
• Access to a wide range of training, including training specific to working within QAAS and development opportunities
• Membership of the Local Government Pension Scheme for a secure financial future
• Family friendly policies to support you at every stage of life
• A range of local discounts for shopping, entertainment, and leisure activities
• Employee assistance programme to provide confidential support and advice
• You will also be entitled to a generous annual leave entitlement starting at 28 days per annum (plus public holidays) Rising by an additional 5 days after 5 years’ service.

Please note that the closing date is given as a guide. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible to avoid disappointment.

For an informal discussion about this role, please contact Corinne Wilson, Business Support Manager, on 01635 503153 or email ***email_hidden***

Join us at West Berkshire Council and make a positive impact in our community while advancing your career.

Explore everything that a career with West Berkshire Council has to offer here: Working with Us

Equal Opportunities

The Council supports Equal Opportunity of employment and positively encourages applications from people who fall within any of the nine protected characteristics under the Equality Act 2010.

How To Apply

Please now complete a short online application form. You will then be able to upload your CV.

This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2016; the requirement to fulfil all spoken aspects of the role with confidence in English applies.

West Berkshire Council is committed to safeguarding and promoting the welfare of children and young people and expects all its staff and volunteers to share these values. We will ensure that all our recruitment and selection practices reflect this commitment. This role involves regulated activity with children . As such, appointment is subject to an Enhanced DBS check with the relevant Barred List(s).

In this post you will be required to maintain continuous registration with the DBS Update Service for the duration of your employment.

This privacy notice applies to job applicants applying for vacancies with West Berkshire Council https://info.westberks.gov.uk/pnapplications

AI in Applications

We recognise that candidates may choose to use artificial intelligence (AI) tools to support the preparation of their job applications. When used appropriately, AI can be a helpful aid in structuring responses, checking clarity, and improving presentation.

However, applications must reflect your own skills, experience and understanding. If an application appears to rely excessively on AI-generated content, it may not meet the required standard and could be rejected.

We encourage all applicants to ensure their submissions are authentic, tailored to the role, and clearly demonstrate their own knowledge, experience and suitability.