Project Triage and Data Lead
St Giles Trust
Are you a highly organised, analytical and collaborative individual with a proven record of working with children and young people within safeguarding, youth support or related services? Do you have experience of screening referrals, undertaking assessments or triaging cases within a safeguarding or specialist support setting?
If so, St Giles is looking for a Project Triage and Data Lead to join our team and act as the first point of contact for referrals into the Teachable Moments Navigator Support Service, lead on screening, triage, and initial assessments, plus also support the allocation of cases and maintain oversight of referrals throughout their journey within the service.
About this key role
Our successful candidate will source, receive, screen and process referrals in line with safeguarding procedures and apply safeguarding thresholds and professional judgement to determine service eligibility and appropriate intervention pathways. You will work with the Team Manager and operational teams to support triage and allocation, ensuring cases are matched to the most appropriate intervention based on risk, need and service capacity, plus maintain oversight of referrals progressing through the service.
We will also rely on you to contribute to quality assurance processes, including participation in case closure panels to ensure interventions have addressed identified risks and cases are closed safely and appropriately, plus maintain accurate and timely case records, ensuring all assessments, decisions and safeguarding actions are clearly documented in line with organisational policy, data protection and confidentiality requirements.
What we are looking for
Experience of managing complex safeguarding concerns, including identifying and responding to risk and vulnerability
Experience of analysing information from multiple sources to inform professional judgement and decision making
Experience in data management, analysis, and reporting, including maintaining accurate records and producing insights to inform service delivery and evaluation
Knowledge of safeguarding legislation, procedures and thresholds relating to young people
Understanding of trauma-informed, strengths-based and child-centred approaches
Excellent interpersonal, relationship-building and communication skills, verbal and written
A flexible, collaborative and professional approach to your work
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.
We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
An Enhanced Children Workforce with the Child Barred List DBS check is required for this role.
In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the requirements of the role by addressing each of three person specification areas: 1) Experience, Knowledge & Qualifications 2) Skills 3) Personal Qualities.