Counter Fraud Technical Lead
Claims Recruitment Services
Job Information
Date Opened
28/04/2026Job Type
PermanentIndustry
InsuranceCity
SwanseaProvince
SwanseaCountry
United KingdomPostal Code
N/AWe are recruiting for a Counter Fraud Technical Lead on behalf of a top Motor Insurer.
The successful candidate will act as the senior technical authority on claims fraud investigations and strategy covering organised fraud, litigation, repudiations, and intelligence.
Key Responsibilities
- Leading complex fraud investigations as the senior technical referral point, covering cash for crash, exaggerated claims, organised fraud and policy misrepresentation.
- Owning the customer repudiation and declinature process, including reviewing complex cases and managing escalations.
- Supporting litigation outcomes by providing strategic input on fraud pleadings, trial suitability, and recovery and prosecution options.
- Owning organised fraud strategy by identifying, upgrading and managing internal operations and their financial reporting.
- Managing loading of entities and subjects to fraud prevention databases.
- Designing, delivering and signing off highly technical training content for the department.
- Owning and maintaining counter fraud technical documentation across the business.
- Presenting findings and strategic recommendations to internal stakeholders and senior committees.
- Conducting technical auditing across organised fraud, litigation, repudiations and missed opportunity leakage.
Key Requirements
Essential
- Claims Counter Fraud experience (motor preferred).
- Civil litigation experience.
- Strong knowledge of organised fraud strategy.
- Knowledge of external intelligence sources and databases.
Desirable
- Exposure to motor claims fraud litigation.
- People management experience.
- Policy / application fraud knowledge.
- Process review / improvement experience.
We do not retain any personal information without your permission. Please refer to our data protection policy on our official website for more information.