Asst Merchandiser
Marks & Spencer
Team
Fashion, Home & Beauty
Store
London Support Office
Location
London, Greater London
Contract type
Temporary
Position type
Full Time
Salary
Competitive + Benefits
Closing date: 20th June 2026
- Intro
- About the role
- People Stories
- Benefits
- Colleague Networks
- How to Apply
How We Hire
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
About the role
This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.
To stay close to our customers and colleagues, our support teams are in the office for at least three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.
Summary
Ready to make an impact in Outlets? Join us as an Assistant Merchandiser and drive trade, shape performance and maximise every opportunity across the UK business.
As an Assistant Merchandiser in the UK Outlets team, this role helps bring great products to customers at the right time, in the right place and at the right level of stock. It plays an important part in turning commercial plans into action through strong analysis, close collaboration and a clear focus on performance.
All the details
Working closely with Merchandising and Buying, this role supports the planning and delivery of the department, from forecasting and intake to markdown activity and in-season trade. It is all about using insight to spot opportunities, respond to risk and help the team make the best decisions for the business and the customer.
From maintaining key planning tools and trade analysis to supporting range reviews and seasonal planning, this role keeps the team informed, organised and ready to act. By building strong partnerships with Sourcing and Supply Chain, it helps keep delivery on track and ensures decisions are supported by accurate data and clear insight.
This is a great opportunity for someone who enjoys working at pace, brings strong commercial judgement and is confident using data to make decisions. With the chance to work across teams and make a visible contribution to performance, it offers real scope to grow, add value and help shape the success of the UK Outlets business.
NB This is a 12 month Fixed Term role based at our Paddington Support Office a minimum of three days a week
What you’ll do
Your key accountabilities will include:
- Supporting the delivery of department strategy through ownership of sales, stock and intake forecasts, ensuring strong availability and effective markdown management across the Outlets channel
- Analysing in-season trade to identify opportunities and risks, taking action with cross-functional teams to maximise sales and optimise stock performance
- Partnering with Merchandising and Buying teams to build and execute quarterly range and intake plans, ensuring the right products and quantities are delivered at launch and throughout the season
- Leading key planning activity, including range reviews, lessons learned and maintenance of accurate planning tools and markdown documentation to support informed decision making
- Managing the end-to-end critical path in collaboration with Sourcing and Supply Chain teams, while maintaining awareness of competitor activity to inform pricing and product strategy
Who you are
Your skills and experience will include
- Strong core merchandising capability, including sales and stock planning, forecasting, intake management and markdown control to drive profitable department performance
- Solid understanding of the end-to-end buy-to-store process, with the ability to manage the critical path and ensure timely delivery across the Outlets operation
- Highly analytical and numerate, with the ability to interpret performance data, identify trends and use insights to inform decisions and maximise sales opportunities
- Confident using systems and tools, with advanced Excel skills and the ability to quickly adapt to new and evolving merchandising technology
- Strong communication and influencing skills, with the ability to build effective relationships across Buying, Design, Sourcing and wider business teams while managing competing priorities with organisation and pace
What’s in it for you?
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
Competitive holiday allowance with the option to buy more
Strong pension and life assurance to help plan for the future
Tailored induction and training to support your development from day one
Exclusive perks and savings through our M&S Choices portal
Market-leading family policies, including parental, adoption and neonatal leave
24/7 wellbeing support, including virtual GP access and mental health services
One paid volunteer day a year to support a cause that matters to you
Everyone’s welcome
We are ambitious about the future of retail. We’re reinventing, innovating and leading the industry into a more conscientious, inspiring digital era. We’re redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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Adam
Kadeem
Adam
Kadeem
Adam
Kadeem
Merchandising is all about getting the right stock, in the right place, in the right quantities, to drive up profit. So I like getting out to stores, seeing the products on display and hearing what customers are saying. That helps me to seize the moment and capitalise on current opportunities to go way beyond forecast.
Adam (He / Him) | Junior Merchandiser Read full story
I am fascinated by fashion trends but for me it really makes sense when I see the sales figures on screen. When I’m able to paint the picture with percentages, we can be more innovative as a team.
Kadeem (He / Him) | Assistant Merchandiser Read full story
Merchandising is all about getting the right stock, in the right place, in the right quantities, to drive up profit. So I like getting out to stores, seeing the products on display and hearing what customers are saying. That helps me to seize the moment and capitalise on current opportunities to go way beyond forecast.
Adam (He / Him) | Junior Merchandiser Read full story
I am fascinated by fashion trends but for me it really makes sense when I see the sales figures on screen. When I’m able to paint the picture with percentages, we can be more innovative as a team.
Kadeem (He / Him) | Assistant Merchandiser Read full story
Merchandising is all about getting the right stock, in the right place, in the right quantities, to drive up profit. So I like getting out to stores, seeing the products on display and hearing what customers are saying. That helps me to seize the moment and capitalise on current opportunities to go way beyond forecast.
Adam (He / Him) | Junior Merchandiser Read full story
I am fascinated by fashion trends but for me it really makes sense when I see the sales figures on screen. When I’m able to paint the picture with percentages, we can be more innovative as a team.
Kadeem (He / Him) | Assistant Merchandiser Read full story
End of quote slider carousel
Benefits
Wellbeing hub
Get access to resources to support your wellbeing, including a free virtual GP service.
- Wellbeing hub
Wellbeing hub
Get access to resources to support your wellbeing, including a free virtual GP service.
- Giving back
Giving back
Support your favourite charities by donating through your pay or even volunteering for them.
- Pay
Pay
Earn a competitive salary.
- Colleague discount
Colleague discount
After completing your probation period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
Please note only contracts of more than 12 weeks are eligible for this benefit.
- Time off
Time off
Competitive holiday entitlement with the potential to buy extra holiday days.
- Bonus
Bonus
We have discretionary bonus schemes depending on your role and our business performance.
- Life assurance
Life assurance
Get cover for twice your salary up to age 70 (double with our Pension Plan).
- Workplace savings
Workplace savings
We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes.
- My Choices
My Choices
Save on everyday costs through discounts and offers and get access to great health benefits.
- Cycle to work
Cycle to work
Bike/accessory hire with Cycle to Work and save on tax and national insurance.
- Smart tech
Smart tech
Buy the latest technology with interest-free financing directly from your salary.
- Family friendly policy
Family friendly policy
Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family.
- Wellbeing hub
- Giving back
- Pay
- Colleague discount
- Time off
- Bonus
- Life assurance
- Workplace savings
- My Choices
- Cycle to work
- Smart tech
- Family friendly policy
Colleague Networks
We want you to feel supported, no matter what.
Culture and Heritage Network
Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.
Forces Community Network
Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.
Family & Carers Network
A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.
Health and Wellbeing Network
Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.
Menopause Network
Initiating and encouraging open conversations about menopause by offering support and sharing experiences.
Cancer Network
Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.
Gender Equality Network
Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.
LGBTQ+ Network
Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.
Culture and Heritage Network
Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.
Forces Community Network
Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.
Family & Carers Network
A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.
Health and Wellbeing Network
Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.
Menopause Network
Initiating and encouraging open conversations about menopause by offering support and sharing experiences.
Cancer Network
Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.
Gender Equality Network
Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.
LGBTQ+ Network
Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.
Culture and Heritage Network
Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.
Forces Community Network
Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.
Family & Carers Network
A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.
Health and Wellbeing Network
Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.
Menopause Network
Initiating and encouraging open conversations about menopause by offering support and sharing experiences.
Cancer Network
Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.
Gender Equality Network
Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.
LGBTQ+ Network
Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.
End of slider Colleague Networks carousel
How to Apply
Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.
Send us your application
Fill in our short application form and hit submit.
Online assessment
We’ll invite you to take part in an online assessment. This could be before or after your interview.
Interview
We'll invite you to join us for an interview. This could be remote or in person. Here, we'll ask you some role based technical questions and examine the behaviours we're looking for.
Decision
After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.