Pension Administrator

The Pensions Administrator is responsible for providing an efficient and effective administration and support service for the Pensions team, Payroll based at Buckingham Row, Wigan.

Monday to Friday 9am - 5pm. 37.5 hours per week.

Please note that this vacancy may close early if a sufficient number of applications are received. We encourage interested candidates to apply promptly to avoid disappointment.

The role acts as the first point of contact for visitors to the Payroll department at Buckingham Row, providing a friendly, approachable and professional service to internal and external customers both virtually and in person.

It includes managing the receipt, recording and timely distribution of all incoming mail for the Pensions team, supporting the triage of requests and documents to ensure they are complete and authorised, and storing information accurately in electronic formats.

The post holder will handle enquiries efficiently and courteously, offering appropriate guidance on next steps and escalating more complex matters where needed.

They will also provide managers with advice on best practice and correct procedures, manage and plan their own administrative workload to meet required deadlines, and proactively identify and report opportunities for improvement within the service.

Choose Well – Choose WWL

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement and living our values.

• People at the Heart
• Listen and Involve
• Kind and Respectful
• ONE Team

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. We are seeking to recruit people who share our values and beliefs.

At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

For further details / informal visits contact: Name: Christopher Boyle Job title: Payroll Team Leader Email address: ***email_hidden*** Telephone number: 03007073777