Team Leader - Bath Outreach

Job Role: Team Leader – Bath Outreach

Salary: £29,080 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Bath

Additional information

• Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work.
• Participate in an out-of-hours on-call rota.
• Participation on the first-responder system (emergency cover) at our homeless hostel.
• Ability to work flexibly, including early mornings, evenings, and weekends when required.

About Alongside

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role

As Team Leader, you’ll take the reins of day-to-day service delivery, playing a central role in shaping a high-performing, motivated team. This is your opportunity to lead from the front, empowering staff, championing best practice, and ensuring every client receives outstanding, person-centred support. You’ll build strong, collaborative relationships with colleagues and external partners, driving meaningful progress and delivering real, lasting outcomes for the people we support.

Based at our office in Bath, you’ll also be out and about in the community, representing the service and connecting with key partners. No two days will be the same - this is a dynamic, fast-paced role where you’ll lead impactful outreach and support services that truly make a difference.

It’s a role that’s both challenging and incredibly rewarding. You’ll navigate complex situations, overcome setbacks, and confidently handle conflict when it arises. Change may not happen overnight, but with patience, persistence, and a creative approach, you’ll help drive long-term, life-changing outcomes. Your resilience, passion, and ability to inspire others will be key to thriving in this exciting leadership position.

What you’ll be doing

• Deliver hands-on outreach sessions, including early mornings and evenings, connecting with individuals sleeping rough in the local area.
• Provide tailored advice and guidance, empowering clients to access appropriate services and secure accommodation.
• Lead, support and develop a team through regular supervision, performance management, and development reviews.
• Build and nature strong partnerships with internal teams and key external stakeholders. Including local authorities, probations services, and commissioners.
• Champion effective multi-agency working, collaborating closely with external partners to achieve the best outcomes for clients.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description here: https://drive.google.com/file/d/1Ej89p9Os-6Jn5JirlddmRPk_Q6gK_I2u/view

What we’re looking for

• Full driving licence and access to own car for work purposes.
• Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at our charity shops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at [email protected]. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Pay: £29,080.00 per year

Work Location: In person