Conference & Banqueting Team Member (Venues)

Job Title: Conferencing and Banqueting Team Member

Location: Ashridge House, Berkhamsted, Hertfordshire, HP4 1NS

Reporting to: Director of Food and Beverage

Hours: 6am-6pm/6pm-6am, 4 on, 4 off pattern including weekends.

The Opportunity

The Venue Services Team play a vital part in Ashridge House’s ability to deliver a high level of service to our guests by ensuring all booked areas are set up to detailed specifications, providing first response to any on-site incidents and supporting with security. This is a diverse but challenging role which requires strong organisation, communication, and manual handling skills.

Responsibilities

The main duties include:

• Setting up rooms for weddings, private functions, corporate events, and other activities taking place as per client requirements as well as the clear down of said rooms/activities
• Transporting necessary materials around the site
• Ensuring the site is safe, clean, and tidy such as waste management (and light maintenance – bulb changes/ AV set ups etc)
• Being part of a team of first responders for emergencies including first aid, security incidents and fire/building alarms – Team is operational 365 days a year.
• Completion of health and safety audits
• Pro-actively working closely with other departments to ensure a seamless client/guest experience for any event.

Who are you?

• Hold a full UK driving licence and have access to your own transport.
• Have the right to work in the UK.
• First Aid Training (Desirable)
• Able to work in a physically demanding role.
• Want to be a team player.
• Be pro-active and use initiative.
• Ability to problem solve and think on your feet.

Employee Benefits

• Annual leave entitlement
• Free access to onsite gym
• Access to the company pension and healthcare schemes
• Free on-site parking
• Free staff lunch

Ashridge House is an award-winning Grade 1 listed neo-gothic mansion with extensive meeting and event facilities comprising 190 bedrooms, over 30 meeting rooms, 55 syndicate rooms, 7 function rooms and 190 acres of historic parkland and gardens. Delivering the highest standard of service to everyone who visits, dines, and stays with us is a fundamental part of our ethos and key to growing the business.

When you join Ashridge House, you join a community from unique backgrounds, all united by pursuing excellence in service and hospitality. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. Ashridge House is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, disability, identity, experience and everything else that makes you unique.