Office Administrator

Office Administrator

Rate: £16 per hour

Contract Length: 3 Months

Location: Whitley – Full Time Office Based

HSBC is seeking a proactive and organised Office Administrator to support day-to-day administrative operations within a busy financial services environment. This is an excellent opportunity for an experienced administrator or customer service professional who thrives in a fast-paced setting and is passionate about delivering high-quality support.

The successful candidate will play a key role in ensuring smooth operational processes, maintaining accurate records, supporting colleagues, and providing excellent service to both internal and external customers.

Key Responsibilities

• Printing account information and distributing documentation to customers or internal departments where required
• Investigating and resolving administrative issues, escalating where appropriate in line with company procedures
• Supporting the onboarding and training of new team members and assisting with cross-team collaboration
• Building and maintaining positive working relationships across the business
• Supporting team objectives and assisting colleagues to achieve operational goals
• Maintaining accurate records and ensuring all procedures and compliance standards are followed
• Taking ownership of customer interactions and aiming to resolve queries at the first point of contact
• Managing workload effectively and prioritising tasks to meet deadlines

Skills & Experience Required

• Previous experience within an administrative and/or customer service role, ideally within a financial services environment
• Strong working knowledge of Microsoft Office packages including Excel, Word, and PowerPoint
• Excellent communication skills with a professional and structured approach
• Strong organisational skills with the ability to manage competing priorities
• Proactive attitude with a focus on continuous improvement and attention to detail
• Ability to work collaboratively within a team environment and support the development of others

If you feel you have the relevant experience and would like to hear more about this opportunity, please contact:

***email_hidden***