Senior Facilities Manager

Mitie Group plc

Since 1987, Mitie’s 68,000 employees, have been serving companies and communities across the world. We're the UK’s leading facilities management company. Our clients range from banks to retailers, hospitals to schools, and critical government sites. We make a positive difference to millions of people, every day, and we're very proud of this. Join us and together there's no limit to what we can achieve.

Job Overview

Join us as Senior Facilities Manager at County Hall — a 41,000 m² flagship site and the highest‑profile building in the Essex County Council portfolio. This is a hands‑on leadership role where you'll drive exceptional service delivery, lead a multi‑disciplinary team, and ensure the building operates safely, efficiently, and to the highest standards.

Main Duties

We're looking for a proactive FM leader to oversee all hard and soft services, manage compliance, and build strong relationships with senior stakeholders. You'll coordinate contractors, deliver PPM and reactive works, lead audits, manage budgets, and champion sustainability and continuous improvement across the site.
Lead day‑to‑day FM operations across a large, complex site
Manage an onsite team (FM, Supervisor, 6 Engineers)
Oversee PPM, reactive works, soft services, and contractor delivery
Ensure full Health & Safety and statutory compliance
Drive service excellence, efficiency, and innovation
Manage budgets and support refurbishments, moves, and space planning
Lead audits, risk management, and business continuity
Support CSR, apprenticeships, and community initiatives

What we are looking for

- IWFM/CFM or equivalent FM qualification
- Good technical knowledge
Skills and experience
- NEBOSH/IOSH, Asbestos Management, L8 Water Hygiene
- Experience leading multi‑discipline FM and engineering teams
- Strong stakeholder and contractor management skills
- Excellent communication, organisation, and problem‑solving abilities
- A collaborative, people‑focused leader with high standards