Radiology Quality and Governance Administrator

Job Overview

Applications are invited for the position of a Quality and Governance Administrator within the busy BCU Radiology Department . Base will be decided on appointment of successful candidate.

This role is mainly consists off providing comprehensive administrative support to the Radiology Management Team, through the Head of Quality & Governance. Supporting the Quality and Governance across BCU Radiology.

The successful candidate must have a good understanding of MS Office applications including Word, Outlook and Excel.

Main duties of the job

Collate and coordinate requests for access for non medical referrers. Maintain relevant databases, and ensure that the Radiology Service complies with requests for information where applicable.

Undertake the Communication role on behalf of the Quality and Governance Team, including drafting regular communications, undertaking administration activities in relation to the Quality Standards in Imaging (QSI) and maintaining the Radiology SharePoint site when necessary.

Coordinate the process for ensuring that Radiology policies and procedures are kept up to date.

Provide support to, and maintain accurate records of audit and outcome measures, tracking outcomes to resolution.

The post holder must also have the ability to work both independently and as part of a team, using discretion, judgment and initiative. Excellent written and verbal communication skills are essential together with a keen eye for detail, with the ability to process and generate urgent and routine correspondence.

Candidates must be able to maintain patient confidentiality and ensure a high standard of customer care at all times.

It is essential that the successful candidate has a flexible approach to work to meet the demands of the service.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

Essential criteria

• Diploma in Office Administration or experience to diploma level
• Good standard of English and Maths - O level / GCSE

Desirable criteria

• A levels or equivalent qualifications

Experience

Essential criteria

• Experience of coordinating administration activities. Experience of organising workload and people

Desirable criteria

• Previous NHS experience

Skills

Essential criteria

• Excellent communication skills Advanced typing skills Will work unsupervised Excellent customer service skills Excellent organisational skills Will prioritise own workload

Knowledge

Essential Criteria

• Knowledge and ability to use Microsoft office applications Evidence of Continual Personal Development

Desirable criteria

• ESR self service (or equivalent experience of application ) Knowledge of Referral to Treatment process (RTT)