Assistant Manager

Based in Southampton, Hampshire

Salary: Competitive + bonuses

Access Garage Doors are one of the South East's longest-established and most respected garage door and entrance door specialists, proudly serving customers since 1976.

As the largest garage door group in the South, we continue to invest in growth, expansion, and delivering outstanding customer service across the region.

We are looking for an enthusiastic and motivated Assistant Branch Manager to join our Southampton branch. Working closely with the Branch Manager, you'll play a key role in the day-to-day running of the branch, supporting customers, coordinating operations and helping drive branch performance.

This is an excellent opportunity for someone with supervisory, sales or administrative experience who is looking to develop their career within a stable, well-established and growing company.

What We Offer

• Competitive salary
• Monthly and quarterly performance-related bonus scheme
• 4 weeks holiday plus bank holidays
• Company pension
• Healthcare cash plan
• Friendly and supportive team environment
• Full training provided
• Opportunity to develop within a growing business

The Role / Responsibilities

• Supporting the day-to-day running of the Southampton branch
• Working closely with the Branch Manager to maintain efficient branch operations
• Handling customer enquiries, sales and order processing
• Assisting with stock control and goods management
• Responding to emails and telephone enquiries
• Supporting customers both in person and over the phone
• Checking deliveries against delivery notes
• Assisting with loading and unloading stock when required
• Maintaining high standards of customer service

What We're Looking For

• Previous supervisory, sales or administrative experience
• Strong customer service and communication skills
• Organised and able to manage multiple tasks effectively
• Confident dealing with customers, suppliers and colleagues
• Sales-focused with a proactive attitude
• Comfortable using email, Microsoft Office and order management systems
• Strong attention to detail and problem-solving skills
• Able to work effectively as part of a team
• A practical, hands-on approach to work

Desirable Experience

• Experience within garage doors, construction, builders merchants, home improvements or trade-related industries
• Experience supporting branch or operational activities
• Stock control and goods handling experience

Working Hours

• Monday – Friday: 7:30am – 5:00pm
• Saturday: 9:00am – 12:30pm on a rota basis