Infrastructure Support Coordinator

We have an opportunity for a Support Coordinator to join our small team in the Department of Campus Infrastructure.

Campus Infrastructure is a diverse and busy department covering the development, maintenance and upkeep of the University’s buildings.

The role is varied and the team acts as the central function to co-ordinate all maintenance work received from staff, working closely with the Office and Workshop teams to provide reactive and planned maintenance across the Estate. The post is diverse and involves dealing with a wide range of matters in support of the various functions of the Department.

About you

You should be able to prioritise workload in a reactive environment and have:

• strong organisational skills.
• previous experience in an administrative background.
• excellent customer service and communication skills.
• an ability to use your own initiate and problem solve.
• be able to prioritise workload in a reactive environment.

A good understanding of Microsoft packages including Word and Excel is required but training will be given in the use of University specific software such as Archibus and Agresso.

Further information

This role is offered on a full-time (36.5 hours per week) permanent basis. Core hours are between 8.00am and 4.20pm and scheduled among the team so flexibility is important, working on campus 5 days per week. Working from home for 1 day per week on a rota basis may be utilised where operationally possible.

For an informal discussion about the role please contact Laura Moorcroft, Helpdesk Supervsior ***email_hidden***

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff.

What we can offer you

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• Generous employer contributory pension schemes
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, LinkedIn Learning, and more
• Local discounts, including free entry to the Holburne Museum in Bath
• A family-friendly workplace
• An excellent reward package that recognises the talents of our diverse workforce
• Employee assistance services through Health Assured, including access to the Wisdom app
• Relocation allowance

Find out more about our benefits hear from our staff about what makes the University of Bath a great place to work as well as following us X and LinkedIn.

Be Well at Bath

We’re committed to creating a health-supporting working environment where everyone can thrive and be at their best. We offer a range of resources to enable you to do that from your first day here, including:

• Staff support groups and networks
• A network of Staff Wellbeing Champions
• A suite of tools, resources and frameworks that enable you to be at your best and thrive

Find out more about being at your best at Bath.

• Job Description & Person Specification

Right to Work in the UK: We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.

Anonymous shortlisting: We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.