Business Administrator

Colas Ltd are a UK subsidiary of the global Colas Group, which operates in over 50 countries worldwide and employs over 55,000 people including over 1500 in the UK across multiple sites. We are specialists in highways construction and have been involved in large-scale UK and international construction projects within the highways, airfields, and marine sectors as well as offering highways maintenance services and manufacturing our own innovative surfacing products. We hold a 'Gold Investor in People' award for continuously developing and rewarding our employees, offering excellent career potential.

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Purpose of the role

We have a great opportunity for a Business Administrator to join the team based at the Portsmouth depot, PO6 1TA. You will provide essential administrative support to the Performance and Quality Team within the Portsmouth PFI contract on a 10-month fixed term basis covering maternity leave. The role plays a key part in ensuring accurate, timely and well-organised administrative processes that support operational delivery, performance reporting and customer service. The Business Administrator will be responsible for supporting a wide range of business and operational administration tasks, helping to maintain accurate records, assist with reporting requirements and ensure smooth day-to-day office and contract support functions throughout the duration of the maternity cover period.

Main Responsibilities

The Business Administrator will provide front-of-house support by covering reception duties, welcoming visitors and ensuring health and safety procedures are followed. They will support the production and distribution of customer communications, including letters to residents regarding planned works such as gully cleansing and deep cleans. The role includes maintaining accurate records across multiple systems, including logging health and safety statistics, waste transfer notes in SmartWaste, customer enquiries in CONFIRM, customer compliments and satisfaction survey results, and updates to internal staff directories. The Business Administrator will assist in the production and updating of performance reports, property management records and other contract documentation. Additional responsibilities include general administration such as electronic filing, document formatting, PDF creation, booking meetings and minute taking. The role will also support data accuracy, reporting requirements and continuous improvement activity within the team, along with undertaking ad hoc administrative duties as required. Participation in relevant training will be expected to support system knowledge and personal development during the contract period.

Ideal Candidate

The ideal candidate will have previous experience in an administrative or customer service role and will be confident using Microsoft Word, Excel and Outlook. Strong organisational skills and attention to detail are essential, along with the ability to manage multiple priorities and time-sensitive tasks effectively. The successful candidate will demonstrate excellent communication skills and the ability to interact professionally with colleagues, customers and stakeholders at all levels. A proactive attitude, strong work ethic and willingness to support a busy operational environment are key to success in this role. They will be comfortable working both independently and as part of a team, with the ability to adapt quickly to changing priorities. Experience in data entry, reporting systems or contract-based environments would be beneficial, as would a strong commitment to delivering high-quality customer service.

Package Description

Here at Colas, we offer a great total compensation package, including:

• A salary between £24,000 and £29,000 PRO RATA for 10 months
• Our Colas Pension Scheme has combined contributions of up to 10%
• Life Assurance Scheme which is x4 basic salary
• 25 days annual leave per year + Public Holidays
• Holiday Purchase & Selling Scheme
• Hybrid Working Scheme (dependent on the role)
• Family-Friendly Benefits, including Enhanced Maternity and Paternity Pay
• Opportunities to study towards a fully funded Professional Qualification
• Ongoing personal / professional development
• Discounts on car leasing, holidays, cinema tickets, restaurants and much more through our online employee benefits portal

At Colas, our culture is guided by four core values: Respect, Commitment, Pioneering, and Sharing. These values shape how we work, collaborate, and grow together. We believe that respect is the foundation of every relationship. By treating others as we wish to be treated, we foster fairness, transparency, and inclusion within our teams and with our clients, communities, and partners. Commitment means dedicating ourselves fully to everything we do. We strive to create an environment where everyone feels valued, supported, and empowered to make a meaningful impact. With a pioneering spirit, we prioritise bold innovation over blind ambition. We welcome new ideas, invest in our people, and work to deliver sustainable infrastructure solutions that shape the future. Through sharing, we build trust and solidarity, encouraging collaboration and growth at all levels of the business.

Colas Ltd is committed to building a diverse and inclusive workforce that mirrors the communities we serve. As an equal opportunity employer, we welcome applications from all backgrounds. If you want a workplace where your voice is valued and your potential is developed, Colas is the right choice.

Note to Recruitment Agencies

In line with our Company Policy, Colas Ltd has a preference for direct hiring and we will reach out to our PSL (Preferred Suppliers List) agencies if the role is eligible for release. We do not accept speculative CVs from agencies. If a speculative CV is sent, no fee will be applicable.