Tenant Involvement Officer

Salary

£35,412 - £38,220 (pay award pending)

Contractual hours

Basis

Full time

Region

Rotherham

Job category/type

Administration/Clerical, Community, Customer Services, Housing

Date posted

08/06/2026

Job reference

REQ23194

Directorate: Adult Care, Housing and Public Health

Temporary fixed term for 10 months, full time, 37 hours per week.

An exciting opportunity has arisen to join the Tenant Engagement Team within the Housing Improvement and Governance Team, as a Tenant Involvement Officer.

We’re looking for a passionate and creative person who is great with people and has the ability to deliver a range of projects, panels, and events, aimed at keeping tenants up to date with important issues and involving them in working with our teams to shape council housing services.

You will support the delivery of the tenant engagement contract, ensuring that our partnership with the provider delivers quality tenant engagement services throughout Rotherham, helping us to meet the requirements of the Regulator of Social Housing and ensuring that tenants are at the heart of what we do.

Would suit a candidate with a background in: Customer Engagement / Marketing / Housing / Stakeholder Engagement / Regulation / Performance / Administration / Customer Service / Social Housing / Business / Co-design.

For an informal chat about the role, please get in touch with James Smith, Tenant Engagement Manager, on 07795368641 or email ***email_hidden***

or Louise Young, email [email protected].

Interviews will be held on Thursday 9th and Friday 10th July 2026.

This post will have access to the Public Services Network, if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions) Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website.