Network & Communications Engineer

We’re hiring a Network & Communications Engineer to support and develop our network, infrastructure and communication systems across Benchmark.

You will take ownership of maintaining and improving core network services, ensuring performance, security and availability across the business. This includes working on both day-to-day operations and project delivery.

This role sits within the Enterprise Technology team and offers broad exposure across infrastructure, cloud and networking.

What you'll do

• Support and manage network infrastructure including LAN, WAN and wireless
• Maintain and troubleshoot routers, switches, firewalls and VPNs
• Work with the Service Desk to resolve escalated incidents and requests
• Monitor network performance, identify issues and implement improvements
• Support telecoms, telephony and collaboration systems
• Work with third-party providers to maintain service availability and performance
• Support access to core infrastructure, including servers (on-prem and Azure)
• Contribute to the management of Active Directory, Office 365 and backups
• Ensure systems are secure, compliant and aligned to best practice
• Support audit activity and remediate control weaknesses
• Work closely with Information Security on risk, controls and compliance
• Deliver infrastructure and network-related projects
• Produce and maintain technical documentation
• Support and educate users and teams on infrastructure and network practices

The knowledge, experience and qualifications you need

• Strong networking fundamentals (TCP/IP, routing, switching)
• Experience with firewalls, wireless networks, VPNs and network security
• Experience working within a technology or infrastructure team
• Experience managing ticket-based workloads (incidents, problems, changes)
• Strong troubleshooting and problem-solving capability
• Ability to document technical solutions clearly

Desirable

• Experience with virtualisation (on-prem or cloud)
• Knowledge of Microsoft technologies (Windows Server, Active Directory, Group Policy)
• Exposure to Azure and cloud-based infrastructure
• Basic scripting (PowerShell)
• Understanding of SSO and MFA
• Familiarity with ITIL frameworks

The base

You'll be based at the Benchmark Head Office, within our Broadlands Business Campus near Horsham in West Sussex but will need to be present across our other offices, including the main Schroders headquarters in London. It has high standards and international reputation, without being in the city: a big, countryside campus means life will feel a little different.

We support our offices by using cutting edge software and hardware and our spacious campus facilities mean there's a great working environment for the team. With an on-site restaurant, coffee shop and gym, our campus has much to offer. And commuters can relax on our dedicated regular shuttle bus to and from Horsham’s main line train station.

About Benchmark Capital

Benchmark is one of the UK’s leading financial planning businesses, aiming to help our clients realise aspirations and achieve peace of mind. We do this through our unique business model which provides support to over 1000 financial planners across our employed, self-employed and independent models. Our solutions are award-winning, enabled by proprietary technology covering regulatory, platform and investment services, all of which are designed to support advisers at every stage of their journey – from starting their career, improving how they run productively and effectively, to accelerating growth and ultimately thinking about succession planning.

We are growing rapidly, with more than 50 acquisitions in recent years and have multiple offices across the UK.

Delivering good client outcomes is at the heart of everything we do. Our duty of care, including support for vulnerable customers, is embedded into our culture and decision‑making.

As part of the Schroders Group, the UK’s largest listed asset manager with over £750bn of assets, Benchmark benefits from a focussed business model with clear accountability with the scale of a global services organisation.

We're looking for the best, whoever they are

We know that diverse perspectives and an inclusive culture where all can succeed lead to better decisions and stronger outcomes for the company its clients and its employees. That’s why inclusion and diversity are strategic priorities for us. We’re proud to be an equal opportunities employer. You’re welcome at Benchmark regardless of your age, disability, gender identity or expression, religious beliefs, sexual orientation, or socio-economic background. We’re building a workplace where everyone feels respected, valued, and empowered to thrive.