Communications Coordinator

Type: Permanent Full Time

Reference: 13068

Location: Unit 60 The Runnings Cheltenham

Closing date for applications: 08.07.26

Hours: 37.5 hours per week

The Role

The role of Communications Coordinator is to support the delivery of internal, retail and corporate communications across key business platforms, alongside assisting with company events and engagement activity. The role would suit a highly organised and creative individual with strong communication and coordination skills.

You Will

• Monitor and manage communications inboxes, including external corporate communications enquiries, head office internal communications and retail communications.
• Respond to, redirect or escalate queries in a timely and professional manner.
• Manage the retail communications platform on a day-to-day basis and issue relevant retail communications to stores, ensuring messages are clear, accurate and sent on time.
• Support the planning and coordination of internal communications activity and issuing of communications via Share Point and Microsoft Teams.
• Ensure relevant files on the retail communications platform, internal communications channels and Share Point are well maintained and kept up to date.
• Provide administrative support for a wide range of corporate events including trade shows and our bi-annual sales conferences.
• Assist with booking suppliers and liaising with vendors for events.
• Support event logistics, including coordination before, during and after events.
• Work closely with internal teams to ensure communications and events are delivered smoothly.
• Issue marketing toolkits to shopping centres.
• Assist with the production of PowerPoint presentations and creative assets.
• Be required to work at our head offices for a minimum of 4 days a week. This is due to the nature of our work and requirement for agile events support.

You Are

• Well organised with strong attention to detail and the ability to manage multiple tasks at once.
• Excellent written and verbal communication skills and able to communicate professionally with a variety of stakeholders.
• Skilled in creating visually engaging and professional PowerPoint presentations to support communications, meetings, and events.
• Confident managing inboxes, coordinating communications and responding to queries in a timely manner.
• Self-motivated, focused, and able to work effectively under pressure.
• Strong administrative skills, with the ability to support projects and events effectively.
• Proactive and enjoys working collaboratively with different internal teams and external suppliers.
• A proactive problem solver who thrives in a fast-paced environment.
• Have a creative eye and are confident supporting the production of presentations.
• Enthusiastic, adaptable and willing to support both communications and events activity where needed.
• You have a genuine interest in communications, retail and employee engagement, with a positive and professional approach to your work.
• Comfortable using AI tools such as ChatGPT and Claude and genuinely interested in staying current with emerging technology to support your role.
• A full, clean UK driving licence is required for this role, as regular travel between locations and attendance at external meetings will be necessary.

Working for Superdry has never been so rewarding…

• 25 days annual leave, plus bank holidays, we also offer a holiday buying scheme
• An additional day off to celebrate your Birthday
• Family is massively important to us, so we have a broad range of family-friendly working policies in place, including enhanced maternity, paternity, and adoption leave
• Company Pension scheme
• All employees are covered by our Life Assurance policy whilst working at Superdry. We feel it’s important to offer protection for your family and loved ones in such a situation and to support this we offer life assurance cover which pays a lump sum equivalent either twice or four times your annual salary
• A big staff discount – naturally. Because we know that you love to wear Superdry, you’ll benefit from a 50% discount in store and online
• Our Head Office is home to our very own store for staff only where you can treat yourself to heavily discounted sample stock
• A health cash plan is open to all employees.
• Flexible working and core working hours between 10am – 4pm to help you achieve that all-important work-life balance
• Access to onsite parking and as part of our sustainable development goals, we have a selection of electrical car parking points freely available to staff.
• A range of learning and development materials to help you in your career and grow with us
• We like to give back, so we allow our employees time off for volunteering work
• A global employee assistance plan in place that you can access anytime you want - it’s free and confidential
• You’ll also have access to a Cycle To Work Scheme
• A range of local discounts with businesses across Gloucestershire

At Superdry, everyone has a voice and we want to hear it. We create environments where individuality can flourish and is celebrated as part of who we are as a brand. We’re incredibly proud that over 90% of our people feel strongly that they can be themselves at work.

We want to meet people with varied backgrounds because we understand that diversity of thought encourages new ideas to thrive, fuelling creativity and enabling us to do better work. We want to build a team which represents a variety of backgrounds, styles, perspectives, and skills; we hire people based on their merit and potential.

We also welcome conversations about flexible working for all roles at Superdry and will always accommodate it where possible.

Please note that some jobs may be closed earlier than the published closing date if we get a high volume of applications. We therefore advise that you complete your application at your earliest opportunity to avoid disappointment.

Who we are

Superdry is a British, founder-led brand with a truly global presence. We’ve been proudly creating world-class product for almost two decades, offering genuine choice to our customers with our curated style collections.

Our mission is to be the No. 1 sustainable style destination, delivering product that is authentic with unmatched quality and true integrity, much like our people.

We are on an ambitious journey to serve our diverse community through a premium brand that’s focused on the future, prioritises sustainability, leads with craft, and celebrates culture. We need talented people to join us on the adventure, is this you?