Support Funds Administrator

Salary

£11,019 per annum

Contractual hours

Basis

Part time

Region

North

Package

Permanent, Term Time Only over 38 weeks

Job category

Non Teaching

Date posted

05/06/2026

Job reference

VV2080

We are looking for a highly organised and customer focused Support Funds Administrator to join our Student Services team.

This is a rewarding opportunity to play a key role in supporting student success by administering financial support funds that help learners stay in education and achieve their goals.

You will be responsible for administering a range of student support funds, including bursaries, discretionary learner support and higher education funding. Your key duties will include:

• Assessing complex funding applications, including household income, benefits and residency checks
• Making informed decisions on financial awards to support learner retention and achievement
• Managing and monitoring budgets to ensure accurate and compliant allocation of funds
• Responding to student queries and appeals, including coordinating appeal processes where required
• Acting as a first point of contact for students, providing high-quality support and guidance
• Maintaining accurate records and updating internal systems
• Building strong relationships with internal teams and external partners
• Supporting promotional events and providing advice to prospective learners

We’re seeking someone who is detail-oriented, proactive and passionate about helping students succeed.

About Gateshead College

At Gateshead College we’re famous for education with Employment Edge, industry inspired education that combines high quality learning with real world skills. This means giving our students the knowledge and skills to be successful in work and life and supporting them to be the best they can be.

This means putting everything we’ve got into making sure our students are the most employable and this is what makes our college such an exciting place to work.

From bringing industry expertise into the classroom and working hand in hand with businesses, to delivering the highest quality teaching and learning and supporting students to develop personally as well as professionally, we’re all about creating experiences that will set learners up for life

If you share our ambition, we’d love to hear from you.

In return we can offer a values-driven organisation and the chance to work with brilliant people who put students first. You’ll be listened to and will have opportunities to make an impact. We prioritise health and wellbeing and your work life balance will be respected.

Our inclusive culture means you’re valued for being yourself and diversity is celebrated, and our commitment to being a sustainable organisation means we always try to do business the right way to make our community better for everyone.

At Gateshead College we all have the opportunity to help our learners succeed and it’s this clear purpose and shared effort that makes us such a great place to work; we hope you think about joining.

Our Benefits

• Mental health and wellbeing support, with 24/7 access to an employee assistance programme and counselling services.
• Career average pension with the Local Government Pension Scheme.
• Travel support including subsidised on site parking, discounted public transport scheme and cycle to work scheme.
• Retail and travel discounts.
• Volunteering Days.