Community Enforcement Officer

South Norfolk and Broadland District Council

1 x Permanent position & 1 x 2-year Fixed-term position available

Join our Housing Standards team and play a vital role in improving residents’ lives across our communities. As a Community Enforcement Officer you will be at the forefront of ensuring homes in the private rented sector are safe, warm, and healthy.

About the Role

This is a key role within our Private Sector Housing Investigations function. You will manage a varied and often complex caseload, using your knowledge of housing and environmental health legislation to investigate complaints, assess housing conditions, and take proportionate enforcement action where necessary.

You will:

  • Lead and manage complex enforcement cases from initial investigation through to resolution
  • Apply relevant legislation (including Housing Act 2004 and associated regulations) to drive compliance
  • Prepare evidence and represent the Council in legal proceedings where required
  • Work closely with residents, landlords, managing agents, and partner agencies
  • Provide specialist advice and guidance to colleagues across the service
  • Contribute to continuous service improvement and the development of best practice

About You

We are looking for a confident, proactive professional who can manage competing priorities and deliver effective outcomes in a regulatory environment.

You will bring:

  • Strong working knowledge of housing, environmental health, or regulatory enforcement legislation
  • Experience of managing complex investigations and enforcement action
  • The ability to influence and negotiate with a wide range of stakeholders
  • Excellent written and verbal communication skills
  • A structured and organised approach to case management
  • Confidence to make robust, defensible decisions

A relevant Environmental Health qualification (or progress towards one) is essential.

Closing Date: 21st June 2026

Interview Date: W/c 22nd June 2026

Pay: £42,287.00-£47,191.00 per year

Benefits:

  • Free parking
  • On-site parking

Work Location: In person

How to apply

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