Community Enforcement Officer
South Norfolk and Broadland District Council
1 x Permanent position & 1 x 2-year Fixed-term position available
Join our Housing Standards team and play a vital role in improving residents’ lives across our communities. As a Community Enforcement Officer you will be at the forefront of ensuring homes in the private rented sector are safe, warm, and healthy.
About the Role
This is a key role within our Private Sector Housing Investigations function. You will manage a varied and often complex caseload, using your knowledge of housing and environmental health legislation to investigate complaints, assess housing conditions, and take proportionate enforcement action where necessary.
You will:
- Lead and manage complex enforcement cases from initial investigation through to resolution
- Apply relevant legislation (including Housing Act 2004 and associated regulations) to drive compliance
- Prepare evidence and represent the Council in legal proceedings where required
- Work closely with residents, landlords, managing agents, and partner agencies
- Provide specialist advice and guidance to colleagues across the service
- Contribute to continuous service improvement and the development of best practice
About You
We are looking for a confident, proactive professional who can manage competing priorities and deliver effective outcomes in a regulatory environment.
You will bring:
- Strong working knowledge of housing, environmental health, or regulatory enforcement legislation
- Experience of managing complex investigations and enforcement action
- The ability to influence and negotiate with a wide range of stakeholders
- Excellent written and verbal communication skills
- A structured and organised approach to case management
- Confidence to make robust, defensible decisions
A relevant Environmental Health qualification (or progress towards one) is essential.
Closing Date: 21st June 2026
Interview Date: W/c 22nd June 2026
Pay: £42,287.00-£47,191.00 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person