Training Quality Administrator

About the role

We have an exciting opportunity for a Training & Quality Administrator to join our Power T&D team in our Derby office. This role offers the chance to be at the heart of our training and quality function, supporting essential processes that make a real impact across the business.

To provide high-quality administrative support across training and quality activities, ensuring the efficient day-to-day running of processes, systems, and data management.

What you'll be doing

• Maintain NPORS/CPCS delegate card scheme competencies and records in line with company policy, including renewals, extensions, and upgrades
• Analyse and interpret data, producing clear and accurate management reports
• Support the Finance Administrator with monthly charge-out data preparation and validation
• Manage queries and requests via the training ticketing platform, ensuring timely responses
• Process NVQ registrations and submit completed claims to the relevant Awarding Organisation
• Build and maintain strong working relationships across the business and wider administrative teams
• Provide support during external quality assurance visits and audits
• Maintain and ensure accuracy of data within the Learning Management System (LMS)
• Deliver a range of general administrative activities to support the wider function
• Support the delivery of OneFile (e-portfolio) training to users
• Carry out CITB levy data cleansing activities on a bi-annual basis
• Undertake additional duties as required by the Quality Lead

Who we're looking for

Essential

• Full UK driving licence
• Strong IT skills, including Microsoft Word, Excel, and Outlook
• Experience working in a busy administrative or office environment
• Strong document control and data management skills with high attention to detail
• Confident communicator with excellent organisational skills

Why work for us

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Why join us?

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
• 25 days paid annual leave (pro rata)
• Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
• Pension, share incentive plan, volunteering leave, recognition schemes and much more…

Balfour Beatty’s Power Transmission & Distribution teams work with regional, national and international electricity network owners and operators to provide technical engineering solutions across the full spectrum of the electricity grid, including overhead lines, cabling, substations and distribution networks.

From scoping and feasibility, to design, construction and on-going maintenance, our in-house experts, flexible resources and industry-leading innovations support customers in the development of some of the UK’s most ambitious power transmission and distribution projects.

Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: ***email_hidden***

Job Reference: BBUK19560