Systems Design and Implementation Officer

Our benefits

You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.

About the role

At West Northants Council, we believe in creating opportunities, driving innovation and empowering our people to thrive. As a System Design and Implementation Officer, you’ll play an important role in shaping how our systems support services across the organisation. Working within Digital, Technology & Innovation, you’ll translate business needs into effective system solutions, ensuring processes are efficient, user-friendly and aligned to statutory requirements. This is a great opportunity to influence how technology supports our communities, while developing your skills in a collaborative and forward-thinking environment

What will you be doing?

You’ll work closely with colleagues across the Council to design, implement and continuously improve system processes, ensuring they meet both business needs and regulatory requirements. From mapping processes and configuring systems to supporting integrations and reviewing software developments, you’ll help maximise the value of our technology. You’ll lead on user acceptance testing, creating and coordinating test plans to ensure changes are fit for purpose before rollout. Alongside this, you’ll collaborate with stakeholders, suppliers and technical teams to solve problems, share insight and drive continuous improvement, helping us make better use of our systems every day

About you

You’re a proactive and analytical thinker who enjoys solving problems and improving how systems work. With experience of working with complex systems or business processes, you’re confident engaging with stakeholders, influencing decisions and translating technical detail into practical outcomes. You communicate clearly and build strong working relationships, bringing a collaborative approach to your work. You’ll have a good understanding of data, system design or content management, and a commitment to continuous improvement and learning. Most importantly, you share our ambition to innovate, challenge the status quo and deliver high-quality services that make a difference to our communities.

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner

The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.

If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email ***email_hidden*** for support.

Please note we reserve the right to close the advert early if we receive a high volume of suitable applications, so we recommend applying as soon as possible to avoid disappointment.

West Northants Council, where careers thrive.