Facilities Management Coordinator

Location and Shift: North-West (multi-site) | Full-time | Minimum one day per week based in Manchester

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Facilities Management Coordinator who will act as the customer-facing representative across multiple sites, bringing together facilities services to provide a seamless, high-quality experience for building users.

Role Responsibilities

• Act as the first point of contact for all FM-related queries, ensuring requests are logged, tracked, and resolved efficiently
• Maintain a visible presence across sites, proactively supporting occupants and ensuring shared spaces are clean, tidy, and well-presented
• Coordinate and manage work orders via CAFM systems, including raising jobs, tracking progress, and liaising with relevant teams
• Build strong relationships with clients and stakeholders, providing regular updates on outstanding issues and service delivery
• Support health, safety, and compliance activities, including playing an active role during fire emergency procedures and carrying out monthly PPMs

Required Qualifications

Applicants must meet the below defined requirements for the role:

• Proven experience in Facilities Management
• IOSH or NEBOSH certified.
• Experience using CAFM systems for logging and managing work orders.
• Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)

What we're looking for

• Excellent interpersonal and communication skills, both written and verbal
• Self-motivated with the ability to work independently and make decisions confidently
• Strong attention to detail with a methodical and organised approach
• Flexible and adaptable, with effective problem-solving skills and a positive approach to conflict resolution
• Experience supporting workplace services such as printing and audio-visual solutions (desirable), along with a Health & Safety qualification such as IOSH (desirable)

What's in it for you?

• Opportunity to work across a diverse portfolio of sites in the North-West
• Ongoing training and development to support your career progression
• Exposure to a dynamic, customer-focused facilities environment

There's a place for you at Mitie, join us today!