Retail Security Officer

Job Title: Retail Security Officer

Location: B&Q Harlow

CM20 2AB

Salary: £13.70 P/HR

Job Type: Full-Time / Permanent

About the Role

We are seeking a professional, vigilant, and customer-focused Retail Security Officer to join our team. The successful candidate will play a key role in maintaining a safe and secure environment for customers, staff, and company assets while delivering excellent customer service.

Key Responsibilities

• Monitor and patrol the retail premises to deter theft, vandalism, and other criminal activity.
• Conduct regular security checks of the store and surrounding areas.
• Observe and report suspicious behaviour or incidents.
• Respond promptly and appropriately to security incidents, emergencies, and alarm activations.
• Assist with loss prevention strategies and support stock protection measures.
• Complete accurate incident reports and maintain security logs.
• Provide a visible and reassuring presence for customers and employees.
• Work closely with store management and local authorities when required.
• Ensure compliance with company policies and health & safety procedures.

Requirements

• Valid SIA Door Supervisor or Security Guarding Licence (essential).
• Previous experience in retail security, loss prevention, or a similar security role preferred.
• Strong observational and communication skills.
• Ability to remain calm and professional under pressure.
• Good report-writing and record-keeping abilities.
• Customer service experience is advantageous.
• Flexible approach to working shifts, including weekends and public holidays where required.
• Complete all the in house and online Training module.

What We Offer

• Competitive pay rates.
• Ongoing training and development opportunities.
• Uniform provided.
• Career progression within a growing security organisation.
• Supportive management team.
• Employee recognition and reward programmes.
• We provide BWC , Tactical vest and Mobile phones
• Staff Discount card 20% off at B&Q DIY .com

Ideal Candidate

The ideal candidate will be reliable, professional, and proactive, with a strong commitment to safeguarding people, property, and assets. You will be confident engaging with customers and staff while maintaining a high standard of security awareness at all times.

How to Apply

To apply, please send your CV along with a brief cover letter outlining your relevant experience to ***email_hidden*** and apply online through the link.

Equal Opportunities Statement

We are committed to creating an inclusive workplace and welcome applications from candidates of all backgrounds, experiences, and abiliti