Heritage Engagement Officer

Position: Heritage Engagement Worker

Pay: £14.96 per hour (£29,172.00 per annum)

Location: YMCA Norfolk Offices, Aylsham Road, Norwich with an element of work across the county

Contract Type: Fixed Term for 2 years

Hours per week: 37.5 hours

Help us bring 170 years of history to life.

YMCA Norfolk is celebrating an incredible milestone, 170 years of supporting communities across Norfolk, and were looking for a passionate, creative Heritage Engagement Officer to lead an ambitious, high-profile project that will capture, preserve and share our story like never before.

Belonging Through Time - YMCA Norfolk at 170, is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we will deliver a 2-year project to uncover, preserve, share and celebrate 170 years of YMCA Norfolks social history across the county.

This is your chance to shape a project that connects the past with the presentwhile empowering people to tell their stories and build new skills for the future.

About the role

This is an exciting, hands-on role where no two days will be the same. Youll lead the delivery of a dynamic 2-year heritage programme, working with colleagues, partners, and communities across Norfolk to create inspiring outputs including:

• Public exhibitions across the county
• A 170-year YMCA Norfolk history book
• Podcasts and a heritage video documentary
• A primary schools education resource pack
• Community heritage walks and events

Youll also co-create and co-produce activities with the children, families, and young people we serve, helping them develop skills, confidence and a stronger sense of belonging.

What you'll be doing

• Managing and delivering the full heritage project from start to finish
• Engaging communities to explore and share YMCA Norfolks history
• Designing and delivering exhibitions, events, and learning activities
• Developing partnerships with organisations like museums and community groups
• Capturing and digitising archive materials to professional standards
• Supporting participants to tell their stories through creative media
• Monitoring impact, evaluating outcomes, and reporting to funders

Youll play a key role in ensuring participants dont just learn about history, they help shape it.

About you

Were looking for someone who is creative, organised and people-focused, with a passion for heritage and community engagement.

You'll bring:

• Strong project management skills and the ability to deliver to deadlines
• Excellent communication and relationship-building skills
• Experience delivering successful projects and engaging communities
• Knowledge of heritage practices and inclusive approaches
• A genuine passion for working with young people and diverse communities

Experience in the heritage sector or working with vulnerable young people is desirable, but your enthusiasm, creativity and commitment to making a difference matter most.

Further information can be found at Heritage Engagement Officer Job Description

The Organisation

At YMCA Norfolk we are hope filled, inspiring and empowering.

We aim to offer meaningful opportunities to make a difference in the lives of young people. We place young people at the heart of all we do and are committed to building an organisation that is responsive to the needs of young people within our community.

As a value-driven organisation we want our identity to run through everything we do, so we aim to create a welcoming and inclusive environment for not only the young people we serve but our staff too. Working at YMCA Norfolk is an opportunity to be a part of an organisation which is challenging, innovative, rewarding and most importantly fun!

For more information on this role, please contact ***email_hidden***.

Benefits

• Health Care Plan
• 34 days (pro rata) per annum inclusive of Bank and Public Holidays
• An additional day of annual leave (pro rata) awarded after 5 and 10 years of continuous Long Service
• Access to contributory stakeholder pension scheme after 3 months
• Health and wellbeing events and activities
• Family friendly policies
• In service training opportunities and bursaries investing in your development
• Annual staff day and staff awards to celebrate our successes
• Death in service benefit of 2 x annual salary
• Regular line management and support
• Staff discount at Williams Kitchen Café, Explorers Soft Play & Muddy Puddles Nursery

Closing date for applications: 9am on Friday 19th June 2026

We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

YMCA Norfolk is committed to safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to share this commitment. Please note the successful candidate will be required to undertake a Enhanced DBS check prior to starting employment.

Written references will be obtained for the successful candidate that will cover the previous 5 years of employment. The successful candidate will be advised that an offer of employment is subject to us obtaining a minimum of two references which are satisfactory to YMCA Norfolk. Character references may be sought where it is not possible to obtain employment references.

YMCA Norfolk will consider all applications, however this role does not meet the salary requirements for sponsorship.

If you require an alternative method of applying, or documents in a different format, please email our HR Team via ***email_hidden***