Sales Consultant

We are seeking a motivated and customer-focused Sales Consultant to join our growing team in Wembley, London.

As a Sales Consultant at Black Steel Doors, you will be the first point of contact for many of our clients, helping homeowners, architects, interior designers, developers and contractors find the right steel door and glazing solutions for their projects.

This is a consultative sales role focused on building relationships, understanding client requirements and guiding projects from enquiry through to completion. You'll work with a premium product range and play a key role in supporting the continued growth of the business.

Key Responsibilities

Manage inbound sales enquiries via phone, email and website leads

Qualify opportunities and understand client project requirements

Provide expert advice on steel-framed doors, partitions and glazing systems

Prepare quotations and proposals using company systems

Follow up enquiries and maintain a healthy sales pipeline

Build strong relationships with homeowners, architects, designers and commercial clients

Maintain accurate customer records within our CRM system

Coordinate with the operations and installation teams to ensure a smooth customer journey

Work towards individual and team sales targets while delivering excellent customer service

Requirements

Previous experience in a sales, customer service or client-facing role

Excellent communication and relationship-building skills

Confident and professional telephone manner

Highly organised with strong attention to detail

Self-motivated and target-driven

Positive attitude and willingness to learn

Excellent spoken and written English

Comfortable using CRM systems and digital tools

Desirable

Experience within construction, glazing, steel doors, interiors, architecture or a related industry

Experience selling bespoke or high-value products

Understanding of architectural drawings or construction projects

Benefits

£32,000 basic annual salary

Uncapped commission structure

Career progression opportunities within a growing company

Full product and systems training

Modern Wembley office environment

Company pension scheme

28 days annual leave including bank holidays

Supportive and ambitious team culture

Opportunity to work on exciting residential and commercial projects across the UK

Location: On-site (Wembley Showroom)

Hours: Full-time, Monday - Friday