Fund Operations & Client Services Analyst
Eden Scott
Eden Scott are working with a highly regarded investment firm seeking a Fund Operations & Client Services Analyst to join their collaborative and forward-thinking Operations team.
This is a fantastic opportunity to play a key role in the day-to-day running of fund administration activities while gaining exposure to outsourced providers, regulatory frameworks, and continuous improvement initiatives. You'll be supported with training, mentoring, and fully funded professional qualifications as you develop your expertise
.
In this varied and hands-on role, you’ll help ensure the accurate and timely delivery of core fund administration activities, while supporting ongoing improvements in operational efficiency, data quality, and client outcome
s.
A key part of the role will involve working closely with external partners such as Transfer Agents and Fund Accountants, ensuring service delivery is robust, well-controlled, and aligned to regulatory expectatio
ns.
Key Responsibili
- tiesRespond to queries from investors, advisers, and agents via phone and email, including supporting vulnerable customers appropria
- telyLiaise with Transfer Agents and Fund Accountants to ensure accurate pricing, dealing, and adherence to SLAs and regulatory timel
- inesWork to strict deadlines across NAV cycles, distributions, and reporting sched
- ulesManage incoming correspondence and coordinate with third-party provi
- dersPerform reconciliations across multiple systems, investigate discrepancies, and maintain accurate rec
- ordsSupport the production and distribution of investor communications and fund documenta
- tionContribute to process improvements, data quality enhancements, and automation initiat
- ivesAssist with management information (MI) reporting and ongoing operational improvem
- entsParticipate in internal and firmwide projects, including regulatory and system enhancem
ents
Experi
- ence Background in financial services, fund operations, or customer se
- rviceUnderstanding of fund administration, unit pricing, or transfer agency proc
- essesAwareness of regulatory frameworks relevant to investment
- fundsInterest in process optimisation, automation, or data qu
ality
This role will not provide Spons
orship
This position may be just one of numerous opportunities we are handling that you could have an interest in pursuing. If you have not been in touch with us before and would like to send your cv over in order to discuss future opportunities, please drop off a CV at ***email_hidden*** and we can discuss your application f
urther.
Eden Scott offers the services of an employment agency for permanent work and an employment business for tempora
ry work.