Estates Co - ordinator

Environmental Co-ordinator

Salary £29,154 - £32,393 Per Annum (depending On Experience

Fixed Base Central Park, Worcester

Permanent, 40 Hours per week

Are you a dedicated and organised Coordinator who takes pride in delivering excellent administrative support?

We are looking for an experienced

Environmental Coordinator to join our growing

Estates team.

Based in our Worcester office, you will play a key role in supporting the delivery of high-quality environmental caretaking services, providing coordination and administrative support to our Environmental Caretaking Teams.

Working closely with colleagues, customers, contractors and local authorities, you will help ensure services are delivered efficiently, compliantly and to the highest standards.

• Please note that the internal job title for this role is Environmental Co-ordinator*

Why Join Us

Join our growing team where you can make a real difference to services that help create clean, safe and thriving communities. You'll be part of a supportive team, working with a wide range of stakeholders and contributing to the continuous improvement of our environmental services.

What You'll Be Doing

• Provide coordination and administrative support to the Environmental Caretaking Teams and management.
• Advise and support customers in resolving queries and issues, managing expectations and identifying proactive solutions.
• Schedule, route plan and allocate work, ensuring tasks are prioritised and completed within agreed timescales.
• Maintain accurate systems, service records, inspection logs and compliance documentation.
• Respond to enquiries from across the business via phone, email and in writing.

What We're Looking For

• Demonstrable understanding of, or experience working towards, ISO 14001 standards.
• Educated to Level 3 in Business Administration, or able to demonstrate equivalent relevant experience.
• Experience of maintaining accurate records, databases and compliance documentation.
• Experience of handling customer enquiries and complaints, including investigation and resolution.
• Experience of providing administrative and coordination support within a housing, environmental or facilities management environment is desirable.

You will be based at our Worcester office, conveniently located near Shrub Hill station, making it ideal for commuting by train. For those who drive, free on-site parking is available. The role is full-time, with a working pattern of 40 hours per week, Monday to Friday. Occasional travel to other offices and locations may be required to attend meetings.

Some Of The Great Benefits We Can Offer

• 25 days annual leave (plus bank holidays) with the opportunity to buy and sell leave
• Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
• Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
• Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more
• Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and based on employee contributions)
• Learning and Development opportunities
• Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers

Next Steps – How To Apply

If this sounds like the opportunity for you, click Apply to complete your application and upload your CV, highlighting how your skills and experience align with the role.

In-person interviews are expected to take place from 01st July at our Worcester office (WR5 1DU).

For further information on the role, please see the attached role profile or contact Dale Matthews at ***email_hidden***

Early applications are encouraged, as we may close the advert earlier than the closing date.

We do not require recruitment agency support at this time. Any speculative CVs will be treated as direct applications.