Mental Health Evening Service Co - ordinator

Hours: 7 hour shifts (18:00-01:00), working on a 2 week rolling rota on a 2/2/3 working pattern. Week 1 – Mon, Tue, Fri, Sat, Sun / Week 2 – Wed, Thu. Including bank holidays.

Base: Chelmsford

Pro rata salary: £18,673.20 (£28,581.43 FTE Includes unsocial hours allowance of time and half paid for hours worked after midnight)

The Mid Essex Sanctuary provides essential emotional support via the phone as well as face to face to individuals referred to the service who are experiencing mental health crisis. Each call is different and we use active listening and distraction techniques as well as providing signposting to other services.

Working as part of our Sanctuary team, the Service Coordinator is responsible for leading the shift, allocating referrals from the NHS 111 service, administrative duties, and providing advice and guidance to our support workers. The Service Coordinator will also have their own caseload of service users to support, with differing presentations whose conditions may fluctuate in severity and complexity.

This is a varied, inspiring and rewarding role, promoting hope and support for good mental health in our community. If you have experience of supporting people through mental health crises/ challenges, are compassionate and are a natural leader we would love to hear from you.

Mid and North East Essex Mind provide a range of benefits to colleagues including enhanced holiday allowance, employee assistance programme, annual wellbeing day, competitive pension alongside expert supervision and peer support. We are also offer a weekly extended lunch break, company sick pay based on length of service and onsite parking at most locations. As an employee of Mid and North East Essex Mind you will also have access to a range of employee and charity worker discount schemes.

We are committed to fostering a diverse and inclusive workforce, collaborating with our communities and partners to drive innovation and better decision-making. We welcome applications from individuals from all backgrounds to try to ensure we better represent our communities.

Join us in creating an environment where everyone feels supported, respected, and valued. Let’s build a community that thrives on inclusivity and mutual respect.